FAQs & Troubleshooting
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149 Results
- 101When I connect the Brother machine to a USB hub, it doesn't work correctly.
- 102When receiving a 1 page fax, why does the fax print on 2 pages or a blank sheet ejects afterwards?
- 103Why are my sent faxes always received with a black vertical line down the page?
- 104When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?
- 105How do I clear the "Awaiting Redial" message?
- 106What is the "Station ID" and how do I set it?
- 107I'm using Mac OS® X and the Brother machine does not appear in the Print Center or Printer Setup Utility. What can I do?
- 108I continue to receive the Error Message "Runtime Error 2147417848 (80010108) Automation Error Brother MFL Pro Control Center" when I start Windows® XP. How can I remove it?
- 109Uninstall the drivers (Windows)
- 110I'm using Windows® 2000. I can't uninstall "PaperPort" from "START" menu or can't choose "Remove" from "Add/Remove Programs" either.
- 111When installing a media (memory) card into the media slot, the message "Card is full" appears even though the card is not full. What should I do?
- 112I'm unable to access the memory (media) card in the media slot. What can I do?
- 113How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
- 114The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 115My machine only prints one copy of my document even though I have asked it to print two or more. (For Windows 2000/XP and Windows Vista)
- 116Windows 7 Support Information
- 117My machine does regular cleaning cycles in the night. How can I correct this?
- 118Verify if the Brother machine has a dial tone
- 119I'm using Mac OS X 10.5. When trying to scan using the Brother ControlCenter2 with the USB interface, the ControlCenter2 screen will close. What should I do?
- 120Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 121I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images are jagged.
- 122Scan an image and insert it in a Windows XP application
- 123Scan a document from a Windows XP application
- 124Clear the paper jam or printer jam.
- 125Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 126How can I locate the Print Center or Printer Setup Utility and add my Brother machine using Mac OS X 10.0-10.4?
- 127How do I store received faxes in memory?
- 128The white horizontal stripes appears on the printed image from the PaperPort® software What can I do?
- 129How do I clean the Scanner to improve the copy or fax quality?
- 130What is Multi-Function Link Pro Suite?
- 131I have uninstalled the MFL-Pro software and now I can not uninstall the PaperPort® 8.0SE software. What can I do?
- 132I'm using Windows®. Print speed is too slow. What can I do?
- 133I am sharing my Brother machine from my Windows XP computer and other Windows users are not able to print.
- 134Vertical streaks appear in my copies.
- 135Black Ink is still wet after printing on plain paper and the paper is wet (For PC Printing).
- 136Black Ink is still wet after printing on Glossy Paper (For PC Printing).
- 137Images of the thumbnail page from the media (memory) card won't print.
- 138How do I use my Outlook contacts with my Brother PC-Fax? (import)
- 139How can I clear the "CHECK CARTRIDGE" error message?
- 140How can I configure Windows® XP to send faxes?
- 141When printing a "Power Point" document with "Page Layout: 2 in 1" and the quality is set to Super Fine or Fine, part of the image is black. What can I do?
- 142Can I reduce the size of a received fax on this machine?
- 143I cannot receive a color fax. Why?
- 144How do I print the received faxes that are stored in memory? (Fax Storage)
- 145The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 146I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes. What can I do?
- 147I am experiencing problems sending a fax, what can I do?
- 148My FAX/MFC will not Dial. Why?
- 149I'm using Windows 2000 and Windows XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.