FAQs & Troubleshooting
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122 Results
- 10116/10/2019The driver installation finished successfully but I cannot print. (Linux®)
- 10216/10/2019All print jobs have been cancelled and nothing can be printed. (Linux®)
- 10316/10/2019I cannot install or print with a distribution running SELinux (such as Fedora). (Linux®)
- 10416/10/2019I cannot print from RedHat or CentOS. (Linux®)
- 10516/10/2019PostScript data cannot be printed or is printed in the text format. (Linux®)
- 10616/10/2019Large characters are printed incorrectly. (Linux®)
- 10716/10/2019I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 10816/10/2019Installing the LPR driver and CUPS wrapper driver (Linux®)
- 10916/10/2019Disable or reconfigure SELinux. (Linux®)
- 11016/10/2019Creating a label with GIMP (Linux®)
- 11120/03/2019I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 11212/03/2019When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 11318/01/2019"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 11417/01/2019The driver downloaded from the website cannot be installed.
- 11511/01/2019My printer has suddenly stopped printing.
- 11626/12/2018I cannot print from GIMP on Linux.
- 11715/05/2017I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 11806/01/2015Error messages do not appear when using the USB connection of my printer.
- 11905/01/2015I'm using a USB 3.0 connection. Although I can print, either the Checks Media function, Printer Setting Tool/P-touch Utility, or the distributed printing function do not work. (Windows Vista / Windows 7 / Windows Server 2008 / 2008 R2)
- 12020/08/2012How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 12127/06/2012How do I print vertical text? (P-touch Editor 5.0 for Windows)
- 12206/09/2011I installed the RD roll, but the message "No paper" appears.