FAQs & Troubleshooting
![]() |
Popular |
138 Results
- 101Install your Brother machine's driver to print and scan from your Mac (macOS 10.14 or earlier)
- 102I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 103I am unable to print from a client PC to a printer on a print server. (Linux)
- 104I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 105To install the printer driver easily using a tool. (Linux)
- 106I cannot install the Brother printer driver (macOS 10.15 or earlier)
- 107Open the Status Monitor
- 108Paper Low Tray 1 / Tray 2 / Tray 3 / Tray 4
- 109What is the difference between the toner cartridge and the drum unit?
- 110Size Mismatch
- 111In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 112Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 113Uninstall the drivers. (macOS 13 or greater)
- 114Black toner marks across the page
- 115Lines across the page
- 116Brother iPrint&Scan cannot find my Brother machine (macOS)
- 117The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 118Large characters are printed incorrectly. (Linux)
- 119Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 120A message appears informing to "The optical photoconductor needs to be replaced./ The paper tray is almost empty. " on my Macintosh.
- 121Check the firmware version.
- 122Connect the power cord
- 123Install the built-in drivers (For Windows 8 and Windows 10)
- 124Self-Diagnostic
- 125Poor fixing
- 126White spots on black text and graphics or black spots appear at 94 mm (3.7 in.) intervals.
- 127White lines, bands or ribbing across the page
- 128Gray background
- 129Faint
- 130Ghosting images
- 131Black lines down the page
- 132I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 133I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 134What kind of envelopes and labels are recommended for printing?
- 135Possible solutions for print quality issues
- 136Can I use AirPrint with my Brother machine?
- 137A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 138Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.