FAQs & Troubleshooting
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187 Results
- 10110/05/2013White spots on black text and graphics or black spots appear at 94 mm (3.7 in.) intervals.
- 10210/05/2013White lines appears down the page.
- 10310/05/2013Lines appears across the page.
- 10410/05/2013White lines appear across the page.
- 10510/05/2013I still see the "Toner Empty" message on the LCD even after replacing the toner cartridge.
- 10610/05/2013What do the LED indications mean?
- 10709/05/2013Printouts are with gray background.
- 10809/05/2013Printouts are faint.
- 10909/05/2013Print on both sides of the paper.
- 11009/05/2013How do I install additional memory?
- 11108/05/2013The image is ghosted.
- 11201/05/2013The printed letters are slanted, positioned incorrectly.
- 11326/04/2013White spots appear in areas of dense black printing.
- 11426/04/2013Vertical black lines appear on the printout.
- 11525/04/2013Print a Printer Settings page.
- 11625/04/2013Output sheets are completely black.
- 11728/02/2013When I print a document as a booklet from Microsoft Office 2003, a drawing object does not position correctly on the printed page. (For Windows BR-Script Printer Drivers users)
- 11808/05/2012In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 11920/03/2012Why does the Drum LED blink?
- 12019/03/2012Replace the toner cartridge.
- 12116/11/2011When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
- 12215/11/2011There is no jammed paper in the machine, but still the Paper LED is ON or Flashing.
- 12304/11/2011I'm using the Simple Network Configuration capabilities of Apple Mac OS X. I can print from a Macintosh, but not from a Windows PC.
- 12404/11/2011I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
- 12502/11/2011When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 12602/11/2011When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 12731/10/2011I updated the Web BRAdmin and cannot enable the logging function.
- 12826/09/2011Print on envelopes.
- 12922/09/2011Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 13026/08/2011I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 13126/10/2010When I connect the Brother machine to a USB hub, it doesn't work correctly.
- 13210/06/2010I cannot uninstall the printer driver using Printer Driver Uninstall Tool. (For Windows 7 users who use the printer driver with WSD connection only)
- 13302/06/2010My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 13413/04/2010Functions supported in the Windows 7 built-in drivers
- 13512/03/2010The paper is skewed when it's printed.
- 13610/02/2010I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 13701/12/2009I've used the Java RPC software to change settings on my printer. Is there any way I can save the settings of one printer and send those settings to other printers?
- 13826/11/2009What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 13929/06/2009How do I factory reset the print server?
- 14010/03/2009Can I buy any MICR toner?
- 14106/06/2008In Mac OS X 10.5 Leopard, the printer icon remains in the Dock after printing. How do I remove the printer icon from the Dock and keep it from returning?
- 14229/10/2007Does NC-2200w work with Windows Vista?
- 14313/06/2007Can my printer work on a SAP system?
- 14412/06/2007I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 14507/02/2007I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 14617/10/2006The printer prints unexpectedly or it prints garbage.
- 14717/10/2006What is a file server based network and do Brother printers work in that type of environment?
- 14816/10/2006Using the PING command to troubleshoot problems.
- 14916/10/2006How do I check the driver version in Windows® (PCL Printer Driver)?
- 15016/10/2006The headers or footers appear when I view my document on the screen but do not show up when I print it.