FAQs & Troubleshooting
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151 Results
- 101The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 102What is the difference between the toner cartridge and the drum unit?
- 103Check the IP addresses of your PC and the Brother machine
- 104The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 105I get a TS error when trying to print on a wireless network.
- 106Open the Control Panel (For Windows)
- 107Install the built-in drivers (For Windows 8 and Windows 10)
- 108Verify the Brother machine connected to the Wireless Network (For Macintosh)
- 109Verify the Brother machine connected to the Wireless Network (For Windows)
- 110Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 111I cannot connect my machine to the wireless network (For Macintosh)
- 112Print the WLAN report
- 113Discover the MAC address of the Brother network card
- 114Check the Node Name of the Brother machine
- 115Uninstall the drivers. (macOS 13 or greater)
- 116Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 117I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 118Cancel print jobs using the printer control panel.
- 119The downloaded driver's name is different from my machine's name. (Linux)
- 120Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 121Large characters are printed incorrectly. (Linux)
- 122I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 123To install the printer driver easily using a tool. (Linux)
- 124I want to print using CUPS while keeping SELinux enabled. (Linux)
- 125Uninstall printer drivers (Linux)
- 126My Brother machine could not be found over the network when I installed drivers on my PC.
- 127I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 128Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 129Clean the Drum Unit.
- 130When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 131The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 132What do the LED indications mean?
- 133Uninstall the Brother Software and Drivers (Windows)
- 134Install your Brother machine's driver to print and scan from your Mac (macOS 10.14 or earlier)
- 135Set up your Brother machine on a wireless network (Windows/macOS)
- 136Windows 10 Support Information
- 137My Brother machine cannot be used after the access point/router is replaced or the settings are changed
- 138A blank page is fed from my Brother machine though I don't try to print or copy documents.
- 139A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 140I cannot connect my machine to the wireless network (For Windows)
- 141The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 142I'm having a problem with the print quality.
- 143What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 144When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 145Clean the corona wire of the drum unit.
- 146Print a Printer Settings page.
- 147A message appears informing to "The optical photoconductor needs to be replaced./ The paper tray is almost empty. " on my Macintosh.
- 148Enable the Brother machine's network interface.
- 149Use the Network Connection Repair Tool (Windows)
- 150The top cover of my Brother machine becomes hot.