FAQs & Troubleshooting
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195 Results
- 101The LCD message "Standing by ON/OFF to resume " is displayed on my Brother machine.
- 102Can I print directly onto DVDs or CDs?
- 103How do I clear the message "Cannot Detect" from the display?
- 104I cannot scan via USB. (Mac OS X)
- 105When I print photos on Brother Photo Paper (BP71 Series), black areas on the printed photos look greenish–black or the colors do not match the colors in the original photo. What should I do?
- 106Scan a document from the Windows Vista Photo Gallery
- 107When I print from Microsoft Excel 2002/2003, Word 2002/2003 or PowerPoint 2002/2003, semitransparent graphics are printed incorrectly.
- 108When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
- 109Change the user interface of ControlCenter3
- 110Scan a document in Mac OS X 10.6.
- 111Scan a document in Windows 8 and Windows 10.
- 112Scan a document from a Windows Vista application
- 113The keys on the control panel do not respond.
- 114Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 115Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 116Uninstall the drivers. (Mac OS X 10.5)
- 117Is there any way to reduce Ink consumption when printing from my computer?
- 118Adjust the Sleep Mode setting.
- 119Improve my Brother machine's copy quality.
- 120What format are the attachments when a document is scanned to e-mail and is a special viewer needed? (For Windows)
- 121How to scan a document from a Windows application?
- 122I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 123I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 124I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 125I cannot install Brother drivers on Debian 10 or later (Linux)
- 126Cannot print after a Windows 10 update (June 2020)
- 127I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
- 128When I print images, the quality is not good (Linux)
- 129My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 130Large characters are printed incorrectly. (Linux)
- 131The driver installation finished successfully but I cannot print. (Linux)
- 132Print command (LPR) (Linux)
- 133When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 134When scanning I receive the error "Failed to start scanner : Invalid argument". (Linux)
- 135Important points for specifying the scan area (Linux)
- 136I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 137I am unable to print from a client PC to a printer on a print server. (Linux)
- 138I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 139Uninstall printer drivers (Linux)
- 140I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 141When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 142Install BookScan & Whiteboard Suite onto Windows 10.
- 143Install FaceFilter Studio onto Windows 10.
- 144Windows 10 Support Information
- 145When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 146Install the built-in drivers (For Windows 8 and Windows 10)
- 147The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 148When printing documents the characters appear ghosted, blurry, or doubled.
- 149Keep my Brother machine's PhotoCapture Center from automatically cutting off part of a large photo
- 150Open the "Scanners and Cameras" and Properties.