FAQs & Troubleshooting
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165 Results
- 10106/04/2020P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 10231/03/2020The fabric tape became detached after washing.
- 10327/03/2020I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 10405/03/2020I cannot select my printer in P-touch Editor. (P-touch Editor 5.x for Mac)
- 10511/12/2019Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 10609/12/2019I cannot install the CUPS driver and get a message that CUPS does not exist. (Linux®)
- 10709/12/2019I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux®)
- 10809/12/2019When printing with Ubuntu 12.04, the print position shifts. (Linux®)
- 10909/12/2019I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 11009/12/2019The printing position shifts vertically or horizontally. (Linux®)
- 11109/12/2019I cannot access the CUPS Web Interface (http://localhost:631) in Ubuntu. (Linux®)
- 11209/12/2019I cannot print from the client computer to the printer on the print server. (Linux®)
- 11309/12/2019I am using AppArmor and I cannot print. (for Ubuntu and openSUSE) (Linux®)
- 11409/12/2019I cannot save the edited text file. (Linux®)
- 11509/12/2019I do not know how to become a superuser in Ubuntu. (Linux®)
- 11609/12/2019Are there any drivers available for FreeBSD? (Linux®)
- 11709/12/2019I cannot install the Linux drivers on multiple Brother printers. (Linux®)
- 11809/12/2019The print area is reduced when I print using the print preview button in OpenOffice. (Linux®)
- 11909/12/2019Print free-length labels with the set length (Linux®)
- 12009/12/2019Some of the print options in OpenOffice do not work. (Linux®)
- 12109/12/2019Creating a label with OpenOffice (Linux®)
- 12209/12/2019Is it possible to connect more than one Brother machine to my computer? (Linux®)
- 12309/12/2019Can I set a different media width when using an OpenOffice template? (Linux®)
- 12409/12/2019I have installed both the LPR and CUPS wrapper drivers, but I cannot print. (Linux®)
- 12506/12/2019Can I print labels without using a computer? (P-touch Template)
- 12616/10/2019Uninstalling the printer drivers (Linux®)
- 12716/10/2019Adding a custom media size for continuous tape / roll (Linux®)
- 12816/10/2019Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 12916/10/2019The driver installation finished successfully but I cannot print. (Linux®)
- 13016/10/2019All print jobs have been cancelled and nothing can be printed. (Linux®)
- 13116/10/2019I cannot install or print with a distribution running SELinux (such as Fedora). (Linux®)
- 13216/10/2019I cannot print from RedHat or CentOS. (Linux®)
- 13316/10/2019PostScript data cannot be printed or is printed in the text format. (Linux®)
- 13416/10/2019Large characters are printed incorrectly. (Linux®)
- 13516/10/2019I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 13616/10/2019Installing the LPR driver and CUPS wrapper driver (Linux®)
- 13716/10/2019Disable or reconfigure SELinux. (Linux®)
- 13816/10/2019Creating a label with GIMP (Linux®)
- 13916/10/2019The continuous tape length is about 100 mm regardless of the OpenOffice tape template settings. (Linux®)
- 14015/10/2019How to identify the printer's firmware version
- 14120/03/2019I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 14212/03/2019When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 14318/01/2019"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 14417/01/2019The driver downloaded from the website cannot be installed.
- 14526/12/2018I cannot print from GIMP on Linux.
- 14614/12/2018I want to know how to use P-touch Editor. (P-touch Editor 5.1 for Mac)
- 14714/12/2018I want to know how to use P-touch Editor. (P-touch Editor 5.0 for Mac)
- 14829/11/2018The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 14916/08/2018Can my printer use TZ/TZe tapes?
- 15023/07/2018The message "Wrong media size." appears. What should I do? (P-touch Editor 5.0 for Mac)