FAQs & Troubleshooting
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151 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 101A security warning appears when accessing Web Based Management via HTTPS.
- 102Configure the Scan to Email Feature (Linux)
- 103When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 104Delete a network scanner entry. (Linux)
- 105Firewall port requirements of the Scan Key Tool (Linux)
- 106Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 107Where can I download Brother iPrint&Scan application for Mac?
- 108I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 109Set up your Brother machine on a wireless network (Windows/macOS)
- 110Open the Status Monitor (Windows)
- 111What is the Network Shared printing?
- 112Supported models of Universal Printer Driver for BR-Script (PostScript language emulation)
- 113Verify if the Brother machine has a dial tone.
- 114I get the error message "Deploy result mismatch" when using BRAdmin Professional 4 or Mass Deployment Tool to configure settings on Brother machines.
- 115I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 116I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 117Can I send a print job to multiple machine email addresses using Email Print?
- 118I installed scan-key-tool, but it does not work. (Linux)
- 119How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 120I cannot print from my computer via USB.
- 121I cannot scan via network.
- 122Uninstall the Brother Software and Drivers (Windows)
- 123Important points for specifying the scan area (Linux)
- 124The message "Retry Updating by USB" or "Retry by USB" appears on the machine's LCD when the machine is turned on.
- 125"Offline" appears on the Status Monitor. (Windows)
- 126My Brother machine has no power.
- 127Check the firmware version.
- 128The scanning speed is slow when scanning from my machine. (Windows)
- 129I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 130The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 131Send a fax using PC-FAX with LPD/LPRng (Linux)
- 132Where can I find my Brother machine's serial number?
- 133Why doesn't my Brother machine have a dial tone?
- 134Ghosting images
- 135Remove Small Scraps of Paper Jammed in the ADF *
- 136Document is Jammed under the Document Cover *
- 137Document is Jammed in the Top of the ADF Unit *
- 138Access Web Based Management *
- 139Reset the Drum Counter *
- 140Print the WLAN Report *
- 141Clean the Drum Unit *
- 142Paper is Jammed in the 2-sided Tray *
- 143Paper is Jammed in the Back of the Machine *
- 144Paper is Jammed inside the Machine *
- 145Paper is Jammed in the Paper Tray *
- 146Clean the Scanner *
- 147Clean the Corona Wire *
- 148Replace the Drum Unit *
- 149Reset the Network Settings to the Factory Settings *
- 150Replace the Toner Cartridge *