FAQs & Troubleshooting
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346 Results
- 101Configure and use the Scan to FTP feature
- 102The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 103What is Brother iPrint&Scan?
- 104The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 105How to identify your Operating System (OS).
- 106Scan a document and save the scanned image to a folder on a local or network hard disk (For Macintosh)
- 107I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
- 108What is the Network Shared printing?
- 109Scan Unable xx
- 110Send a PC-FAX
- 111Remotely access my Brother machine to forward my faxes to another machine.
- 112Cartridge Error
- 113Set the Brother machine to prevent public access to certain features
- 114When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.
- 115Size Error DX
- 116Manual Feed
- 117I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 118Set up a Group for Broadcasting faxes.
- 119Transfer faxes to the PC when my machine has a mechanical problem
- 120Clean the scanner to improve the copy or fax quality
- 121When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 122When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 123Can I buy any MICR toner?
- 124Print on labels and envelopes from the MP tray.
- 125Print the Network Configuration List
- 126What driver package format is supported by my Linux distribution?
- 127Configure the boot method through the front panel of my Brother machine.
- 128What is the difference between the toner cartridge and the drum unit?
- 129I'm trying to print a multiple-page document from iPhone, iPod touch and iPad, but ONLY the first page is printing. (Air Print)
- 130Replace PF Kit xx
- 131Replace Laser
- 132When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 133Scan a document into PaperPort™ using the TWAIN driver
- 134Set up an answering machine (TAD) to work on the same line as the Brother machine.
- 135Scan a document in Mac OS X 10.6.
- 136Toner specks
- 137I am experiencing problems sending a fax.
- 138I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 139Reset the network settings to the factory default
- 140Black lines down the page
- 141I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 142Scan using XSane or GIMP (Linux)
- 143Where can I download Brother iPrint&Scan application for Mac?
- 144"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 145I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 146I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 147I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 148A message appears informing to "The optical photoconductor needs to be replaced./ The paper tray is almost empty. " on my Macintosh.
- 149Install PaperPort™ 12SE onto Windows 10.
- 150Use the Network Connection Repair Tool (Windows)