FAQs & Troubleshooting
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307 Results
- 101I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 102Open the "Scanners and Cameras" and Properties.
- 103Scan a document and send it as a fax from the computer using the ControlCenter2 (Mac OS X 10.4 - 10.6)
- 104Curled (video instructions available)
- 105Send the same fax to more than one number at a time. (Broadcasting)
- 106I am having a problem receiving faxes.
- 107Clean the corona wire
- 108The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 109What is the "Station ID" and how do I set it?
- 110How to scan a document from a Windows application?
- 111I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 112Where can I download Brother iPrint&Scan application for Mac?
- 113I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 114I cannot send a fax using PC-FAX (Windows 10)
- 115Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 116Protect your Brother machine against unauthorised access over the network
- 117Delete print jobs from the print queue.
- 118Install the built-in drivers (For Windows 8 and Windows 10)
- 119Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 120Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 121Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 122Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 123Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 124Scan Unable
- 125I can print but cannot scan via network. (For Mac)
- 126Canceling a Broadcast in progress.
- 127Scan and save a document in PDF format for Windows (Scan to File)
- 128Scan multiple pages into one file instead of each scan being saved as a separate file.
- 129Clean the paper pick-up roller (video instructions available)
- 130Cover is Open
- 131MANUAL FEED
- 132When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
- 133When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 134Clean the scanner to improve the copy or fax quality.
- 135Confirm that a FAX I sent was received correctly
- 136When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 137Print the Network Configuration List
- 138I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 139Configure and use PC-FAX (CUPS) (Linux)
- 140Command List of brscan. (Linux)
- 141Print command (cupswrapper) (Linux)
- 142I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 143I want to print using CUPS while keeping SELinux enabled. (Linux)
- 144Uninstall printer drivers (Linux)
- 145When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
- 146Open the Control Panel (For Windows)
- 147The scanned image is blurred, garbled, or distorted when using ControlCenter2 or the SCAN key on my Brother machine. (For Mac OS X 10.5)
- 148The left side of the document will not print when I make a copy from the scanner glass.
- 149Scan a document and e-mail it as an attachment using the SCAN key on my Brother machine
- 150Scan a document and e-mail it as an attachment. (For Windows)