FAQs & Troubleshooting
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234 Results
- 101Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 102What is Toner Continue Mode?
- 103I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 104Print Unable or Print Unable XX
- 105Toner Low or Prepare New Toner Cartridge
- 106White lines, bands or ribbing across the page
- 107What is the recommended paper?
- 108How to scan a document from a Windows application?
- 109Check the firmware version.
- 110I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 111Check the remaining ink or toner level (Linux)
- 112My Brother machine could not be found over the network when I installed drivers on my PC.
- 113Scan from the Brother iPrint&Scan application using Windows Phone.
- 114Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 115A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 116Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 117I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 118When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 119Drum End Soon
- 120Lines across the page
- 121Faint
- 122Uninstall the Brother Software and Drivers (Windows)
- 123Print the Network Configuration Report
- 124I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 125Open the Control Panel (For Windows)
- 126Install the built-in drivers (For Windows 8 and Windows 10)
- 127What is the difference between the toner cartridge and the drum unit?
- 128Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 129Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
- 130Scan a document into PaperPort™ using the TWAIN driver
- 131I cannot find some options in the Print dialog box (macOS 11 or later)
- 132How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 133Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 134Delete print jobs from the print queue.
- 135Can I view or edit documents on my Android™ mobile device that were scanned from my Brother machine?
- 136Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 137What is AirPrint?
- 138What is the Network Shared printing?
- 139Discover the MAC address of the Brother network card
- 140In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 141Clean the scanner to improve the copy or fax quality.
- 142Black lines down the page
- 143Set up a Brother machine and your mobile device on a wireless network
- 144Print the WLAN report
- 145I can print but cannot scan via network. (For Windows)
- 146The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 147Reset the network settings to the factory default
- 148I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 149My machine prints documents in inverted colors after updating to Android™ 14.
- 150Can I use my Brother printer with a 64 bit Linux distribution? (Linux)