FAQs & Troubleshooting
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154 Results
- 51My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 52I cannot install the CUPS driver and get a message that CUPS does not exist. (Linux®)
- 53Creating a label with GIMP (Linux®)
- 54Adding a custom media size for continuous roll (Linux®)
- 55Creating a label with OpenOffice (Linux®)
- 56Is it possible to connect more than one Brother machine to my computer? (Linux®)
- 57When I connect the printer to my computer via Bluetooth® and print multiple sheets, the printer stops in the middle of printing.
- 58How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 59The LED indicator or the LCD is not lit.
- 60Printed paper contains streaks or paper is not fed correctly.
- 61How do I save the printer settings to a file? (P-touch Editor 5.x for Windows)
- 62What is P-touch Update Software?
- 63Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 64The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 65How do I uninstall the printer driver?
- 66How to identify your Operating System (OS) for Windows or Mac
- 67When I print a long label or many labels continuously, printing stops suddenly before finishing. Why does this happen?
- 68How do I print labels with higher quality? (P-touch Editor 5.x for Windows)
- 69How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 70How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 71How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 72I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 73I cannot install the Linux drivers on multiple Brother printers. (Linux®)
- 74I cannot install or print with a distribution running SELinux (such as Fedora). (Linux®)
- 75I have installed both the LPR and CUPS wrapper drivers, but I cannot print. (Linux®)
- 76I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 77P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 78How to charge the rechargeable Li-ion battery
- 79How to install the rechargeable Li-ion Battery
- 80How to connect to an AC power outlet (Optional)
- 81How do I print vertical text? (P-touch Editor 5.x for Windows)
- 82My format is reset to default once my label has been printed when running the Excel Add-In. (P-touch Editor 5.x for Windows)
- 83I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 84I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux®)
- 85I cannot install the driver on multiple versions of Linux (Ubuntu 16.04 and 18.04, Mint 18.3 and 19) and the message "Job completed, filter error or no driver" is displayed. (Linux®)
- 86I get the "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory" error message while installing the CUPS driver on a Debian distribution (such as Ubuntu or Kubuntu). (Linux®)
- 87All print jobs have been cancelled and nothing can be printed. (Linux®)
- 88I cannot access the CUPS Web Interface (http://localhost:631) in Ubuntu. (Linux®)
- 89I cannot print and get the "lpadmin: PPD file cannot be copied!" error during installation (Or "cp: `/usr/share/cups/model/[file name].ppd' cannot be started: No such file or directory") (Linux®)
- 90Large characters are printed incorrectly. (Linux®)
- 91I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 92Installing the LPR driver and CUPS wrapper driver (Linux®)
- 93Uninstalling the printer drivers (Linux®)
- 94How to use the Paper Size Setup (for Windows)
- 95When printing from an application, the application's "Collate" setting does not work correctly.
- 96Can I print out the printer settings?
- 97Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 98"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 99How do I switch to and use the mass storage mode?
- 100The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)