FAQs & Troubleshooting
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126 Results
- 51My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 52I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 53How to install Brother software on a computer not connected to the Internet
- 54The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 55My Apple device (iPad, iPhone, iPod touch, etc.) does not automatically reconnect via Bluetooth® when I turn the printer off and on again, or when the device moves out of range.
- 56The Printer Setting Tool is shown in Japanese. What should I do? (For Mac users)
- 57How to uninstall P-touch Editor (P-touch Editor 5.x for Windows)
- 58Using the Printer Setting Tool (for Windows)
- 59The DATA indicator has turned off even though data remains in the printer.
- 60The paper moves through the printer, but nothing appears on the paper.
- 61I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 62The [Transfer] button does not appear in P-touch Transfer Manager. (The [Save Transfer File] button remains displayed)
- 63Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 64The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 65What do the indicator lights mean?
- 66Paper does not move through the printer even though the motor is running.
- 67Pages don't print. What should I do?
- 68(Video) How do I print vertical text? (P-touch Editor 5.x for Windows)
- 69How do I print vertical text? (P-touch Editor 5.x for Windows)
- 70How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 71When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 72How do I print from a computer or mobile device?
- 73The error message "Failed to send the command. Check that the correct model is connected and that the printer is correctly connected and turned on." appears.
- 74I connected multiple printers of the same model to one computer but can only print from one of them.
- 75The print quality is poor, and the image is too light or dark.
- 76Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 77I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 78Uninstalling the printer drivers (Linux®)
- 79I have installed both the LPR and CUPS wrapper drivers, but I cannot print. (Linux®)
- 80When printing from an application, the application's "Collate" setting does not work correctly.
- 81When printing using the optional roll printer case (PA-RC-001), gaps between lines may decrease or blurred characters may be printed.
- 82I want to use the Roll Paper Pause mode or create new forms from Printer Server Properties.
- 83When I try to connect the printer and my computer via Bluetooth®, the printer is not found in the [Add a device] / [Add Wireless Device] window. (Windows 7/Vista)
- 84What kinds of software are available for this printer?
- 85Getting ready to use your printer.
- 86Using the Device Settings (for Windows)
- 87How can I stop the printer from automatically feeding roll paper after printing? (for Mac)
- 88How can I stop the printer from automatically feeding roll paper after printing? (for Windows)
- 89The top margin is incorrect.
- 90What is the JPEG printing and how can I use it?
- 91How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 92I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 93How do I uninstall the printer driver?
- 94(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 95How do I connect the printer to my computer via Bluetooth®? (for Windows)
- 96Paper moves through the printer, but nothing appears on the paper.
- 97The printed image is out of alignment.
- 98How to identify your Operating System (OS) for Windows or Mac
- 99How do I print the inserted image maintaining its original size? (P-touch Editor 5.x for Windows)
- 100The text format which is used with the Add-In Function differs from the original data. Why? (P-touch Editor 5.x for Windows)