FAQs & Troubleshooting
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Latest |
271 Results
- 5113/12/2022Open the Status Monitor
- 5213/12/2022How to identify your Operating System (OS).
- 5322/11/2022Install your Brother machine's driver to print and scan from your Mac (macOS 10.14 or earlier)
- 5420/10/2022How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 5517/10/2022Send a fax using PC-FAX with LPD/LPRng (Linux)
- 5613/10/2022Print the Network Configuration Report
- 5727/09/2022The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 5826/09/2022When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
- 5906/09/2022Configure and use PC-FAX (CUPS) (Linux)
- 6031/08/2022After replacement or repair of the Brother machine, uneven color streaks stand out when printing from the computer.
- 6130/08/2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 6222/08/2022Configure the Scan to Email Feature (Linux)
- 6309/08/2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 6428/07/2022Update the Driver or Firmware for your Brother machine
- 6526/07/2022Configure and use the Scan Key Tool (Linux)
- 6619/07/2022I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 6730/06/2022Print as a Poster (Windows®)
- 6823/06/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 6920/06/2022Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 7009/05/2022Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®)
- 7109/05/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 7214/04/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 7313/04/2022Uninstall the Brother Software and Drivers (Windows)
- 7411/04/2022Wireless setup is requesting a WPS PIN to complete the setup
- 7511/04/2022My Brother machine could not be found over the network when I installed drivers on my computer.
- 7607/04/2022How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 7701/04/2022Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 7801/04/2022Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 7924/03/2022I cannot find some option in the Printing preferences. (For Windows)
- 8024/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 8117/03/2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 8215/12/2021I cannot connect my machine to a Windows 11 computer via USB.
- 8314/12/2021Telephone Line Interference/VoIP.
- 8415/11/2021I cannot install the Brother printer driver (macOS 10.15 or earlier)
- 8510/11/2021Open the Control Panel (For Windows)
- 8614/10/2021Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 8712/10/2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 8831/03/2021I cannot find some options in the Print dialog box (macOS 11 or later)
- 8924/03/2021Set up your Brother machine on a wireless network.
- 9022/03/2021Low Temperature
- 9119/03/2021I get a TS error when trying to print on a wireless network.
- 9219/03/2021I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 9302/03/2021The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 9418/02/2021When I print photos, the color quality is not good.
- 9511/02/2021I am having an issue receiving faxes.
- 9608/01/2021How do I print since Google Cloud Print is discontinued?
- 9729/12/2020Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 9824/12/2020Printing/ Scanning with the Cloud
- 9924/12/2020Printing/ Scanning with a mobile device
- 10024/12/2020Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?