FAQs & Troubleshooting
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Latest |
348 Results
- 5114/02/2023I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 5219/12/2022Can I use non-Brother or third party supplies with the Brother machine?
- 5319/12/2022I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 5413/12/2022How to identify your Operating System (OS).
- 5524/11/2022Log on as a restricted user when the Secure Function Lock feature is turned ON.
- 5624/11/2022Import a Certificate and Private Key
- 5722/11/2022Install your Brother machine's driver to print and scan from your Mac (macOS 10.14 or earlier)
- 5815/11/2022Export the Certificate and Private Key
- 5925/10/2022Print Documents Securely Using SSL/TLS
- 6024/10/2022Install a Certificate on Your Brother Machine
- 6120/10/2022How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 6217/10/2022Send a fax using PC-FAX with LPD/LPRng (Linux)
- 6317/10/2022Register the IC card for user authentication in Secure Function Lock
- 6403/10/2022Send Scanned Data directly to your email address when the network security feature is enabled. (Active Directory® Authentication / LDAP Authentication / Secure Function Lock)
- 6503/10/2022Restrict the functions available on your Brother machine and the number of prints.
- 6627/09/2022The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 6726/09/2022Configure Email Sending or Receiving Using Web Based Management
- 6813/09/2022Secure Print (Windows®)
- 6906/09/2022Configure and use PC-FAX (CUPS) (Linux)
- 7006/09/2022Print on Both Sides of the Paper (Macintosh)
- 7101/09/2022How to launch and use the DeviceSelector to configure the scanner? (For macOS 10.14 or earlier)
- 7230/08/2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 7322/08/2022Configure the Scan to Email Feature (Linux)
- 7416/08/2022Create or Delete Your Print Profile (Windows®)
- 7510/08/2022Print as a Booklet (Windows®)
- 7609/08/2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 7703/08/2022Print as a Poster (Windows®)
- 7828/07/2022Update the Driver or Firmware for your Brother machine
- 7926/07/2022Configure and use the Scan Key Tool (Linux)
- 8019/07/2022I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 8113/07/2022Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows®)
- 8230/06/2022Print the Network Configuration Report
- 8330/06/2022Check the Node Name of the Brother machine
- 8423/06/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 8520/06/2022Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 8609/06/2022Access Web Based Management
- 8709/05/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 8802/05/2022Print on Both Sides of the Paper (Windows®)
- 8925/04/2022Where can I find my Brother machine's serial number?
- 9020/04/2022Uninstall the Brother Software and Drivers (Windows)
- 9114/04/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 9211/04/2022Wireless setup is requesting a WPS PIN to complete the setup
- 9311/04/2022My Brother machine could not be found over the network when I installed drivers on my computer.
- 9407/04/2022How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 9501/04/2022Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 9601/04/2022Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 9724/03/2022I cannot find some option in the Printing preferences. (For Windows)
- 9824/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 9917/03/2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 10010/03/2022Drum !