FAQs & Troubleshooting
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137 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 51I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 52I cannot print full-page photos or images using Email Print.
- 53Configure the Scan to Email Feature (Linux)
- 54The downloaded driver's name is different from my machine's name. (Linux)
- 55The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 56Firewall port requirements of the Scan Key Tool (Linux)
- 57Update the Driver or Firmware for your Brother machine
- 58After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
- 59I cannot save a file downloaded from the Brother support website (For Windows)
- 60"Offline" appears on the Status Monitor. (Windows)
- 61I cannot find some option in the Printing preferences. (For Windows)
- 62Cannot Scan ##
- 63Discover the MAC address of the Brother network card
- 64Cannot Print ##
- 65Drum !
- 66Uninstall the Brother Software and Drivers (Windows)
- 67How to scan a document from a Windows application?
- 68I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 69Can I send a print job to multiple machine email addresses using Email Print?
- 70Configure and use the Scan Key Tool (Linux)
- 71Change the brscan5 scan settings using XSane (Linux)
- 72The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 73Where can I download Brother iPrint&Scan application for Mac?
- 74My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 75Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 76The driver installation finished successfully but I cannot print. (Linux)
- 77Important points for specifying the scan area (Linux)
- 78Send a fax using PC-FAX with LPD/LPRng (Linux)
- 79To install the printer driver easily using a tool. (Linux)
- 80Check the firmware version.
- 81Open the Status Monitor (Windows)
- 82Open the Control Panel (For Windows)
- 83What is the difference between the toner cartridge and the drum unit?
- 84I cannot print from my computer via USB.
- 85Why doesn't my Brother machine have a dial tone?
- 86In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 87The scanning speed is slow when scanning from my machine. (Windows)
- 88What is the default password for my Brother machine?
- 89I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 90A security warning appears when accessing Web Based Management via HTTPS.
- 91I cannot install Brother drivers on Debian 10 or later (Linux)
- 92Configure and use PC-FAX (CUPS) (Linux)
- 93Export an address book and import it to another machine
- 94When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 95I installed scan-key-tool, but it does not work. (Linux)
- 96When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 97Command List of brscan. (Linux)
- 98Delete a network scanner entry. (Linux)
- 99How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 100I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)