FAQs & Troubleshooting
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331 Results
- 5117/10/2022Send a fax using PC-FAX with LPD/LPRng (Linux)
- 5213/10/2022Secure Print (Windows®)
- 5313/10/2022Print the Network Configuration Report
- 5427/09/2022The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 5526/09/2022When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
- 5606/09/2022Configure and use PC-FAX (CUPS) (Linux)
- 5730/08/2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 5824/08/2022Print as a Poster (Windows)
- 5922/08/2022Configure the Scan to Email Feature (Linux)
- 6016/08/2022Print as a Booklet Automatically (Windows)
- 6110/08/2022(Video) Replace the Toner Cartridge
- 6209/08/2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 6328/07/2022Update the Driver or Firmware for your Brother machine
- 6426/07/2022Configure and use the Scan Key Tool (Linux)
- 6519/07/2022I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 6630/06/2022Check the Node Name of the Brother machine
- 6723/06/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 6820/06/2022Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 6909/06/2022Access Web Based Management
- 7009/05/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 7125/04/2022Where can I find my Brother machine's serial number?
- 7220/04/2022Uninstall the Brother Software and Drivers (Windows)
- 7314/04/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 7407/04/2022How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 7501/04/2022Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 7601/04/2022Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 7724/03/2022I cannot find some option in the Printing preferences. (For Windows)
- 7824/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 7917/03/2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 8010/03/2022Drum !
- 8115/12/2021I cannot connect my machine to a Windows 11 computer via USB.
- 8215/11/2021I cannot install the Brother printer driver (macOS 10.15 or earlier)
- 8310/11/2021Open the Control Panel (For Windows)
- 8414/10/2021Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 8512/10/2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 8631/03/2021I cannot find some options in the Print dialog box (macOS 11 or later)
- 8722/03/2021What is Brother Web Connect (Web icon)?
- 8819/03/2021I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 8902/03/2021The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 9027/01/2021Adjust color settings by using the custom setting in the printer driver
- 9127/01/2021I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 9208/01/2021How do I print since Google Cloud Print is discontinued?
- 9324/12/2020Configure Public Mode for Secure Function Lock 3.0
- 9424/12/2020Printing/ Scanning with the Cloud
- 9524/12/2020Printing/ Scanning with a mobile device
- 9614/09/2020What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 9727/07/2020The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 9816/07/2020Cannot print after a Windows 10 update (June 2020)
- 9916/07/2020Updating my machine's firmware using the "Firmware Update" menu or Brother iPrint&Scan results in an error.
- 10006/07/2020Scan using XSane or GIMP (Linux)