FAQs & Troubleshooting
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154 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 51I cannot print on a wireless (Wi-Fi) network (Windows)
- 52How to identify your Operating System (OS).
- 53Discover the MAC address of the Brother network card
- 54Cannot Detect
- 55Drum End Soon
- 56(Video) Paper is Jammed in the Back of the Machine
- 57Can I use non-Brother or third party supplies with the Brother machine?
- 58The downloaded driver's name is different from my machine's name. (Linux)
- 59Firewall port requirements of the Scan Key Tool (Linux)
- 60How to scan a document from a Windows application?
- 61I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 62I cannot print using my Brother machine on a wired network (Windows/macOS)
- 63The message "Retry Updating by USB" or "Retry by USB" appears on the machine's LCD when the machine is turned on.
- 64Enable the Brother machine's network interface.
- 65Check the firmware version.
- 66Supported models of Universal Printer Driver for BR-Script (PostScript language emulation)
- 67Manual Feed
- 68What is the recommended paper?
- 69A security warning appears when accessing Web Based Management via HTTPS.
- 70Change the brscan5 scan settings using XSane (Linux)
- 71The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 72When I print images, the quality is not good (Linux)
- 73Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 74Large characters are printed incorrectly. (Linux)
- 75When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 76Send a fax using PC-FAX with LPD/LPRng (Linux)
- 77To install the printer driver easily using a tool. (Linux)
- 78What is the difference between the toner cartridge and the drum unit?
- 79Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 80When I run the Firmware update tool, the "Program failed to run" message appears on my PC screen.
- 81Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 82I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 83Configure and use PC-FAX (CUPS) (Linux)
- 84Configure the Scan to Email Feature (Linux)
- 85My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 86I am unable to print from a client PC to a printer on a print server. (Linux)
- 87Control Printer Driver settings (only available for Windows)
- 88I cannot print from my computer via USB.
- 89My Brother machine has no power.
- 90Ghosting images
- 91The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 92The driver installation finished successfully but I cannot print. (Linux)
- 93Delete a network scanner entry. (Linux)
- 94How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 95I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 96Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 97"Offline" appears on the Status Monitor. (Windows)
- 98Open the Status Monitor (Windows)
- 99What is the Network Shared printing?
- 100Verify if the Brother machine has a dial tone.