FAQs & Troubleshooting
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Latest |
299 Results
- 5113/01/2023I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016 or Windows Server 2022.
- 5219/12/2022Cannot Detect Ink Volume
- 5319/12/2022Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 5419/12/2022Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 5519/12/2022Can third party ink be used to refill the ink cartridges?
- 5619/12/2022One or more of my colors are not printing (blank).
- 5713/12/2022Open the Status Monitor
- 5813/12/2022How to identify your Operating System (OS).
- 5922/11/2022Install your Brother machine's driver to print and scan from your Mac (macOS 10.14 or earlier)
- 6020/10/2022How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 6117/10/2022Send a fax using PC-FAX with LPD/LPRng (Linux)
- 6213/10/2022Print the Network Configuration Report
- 6327/09/2022The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 6426/09/2022When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
- 6506/09/2022Configure and use PC-FAX (CUPS) (Linux)
- 6631/08/2022After replacement or repair of the Brother machine, uneven color streaks stand out when printing from the computer.
- 6730/08/2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 6830/08/2022Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Mac)
- 6922/08/2022Configure the Scan to Email Feature (Linux)
- 7009/08/2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 7128/07/2022Update the Driver or Firmware for your Brother machine
- 7226/07/2022Configure and use the Scan Key Tool (Linux)
- 7319/07/2022I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 7430/06/2022Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®)
- 7523/06/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 7620/06/2022Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 7709/05/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 7825/04/2022Where can I find my Brother machine's serial number?
- 7914/04/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 8013/04/2022Uninstall the Brother Software and Drivers (Windows)
- 8111/04/2022Wireless setup is requesting a WPS PIN to complete the setup
- 8211/04/2022My Brother machine could not be found over the network when I installed drivers on my computer.
- 8307/04/2022How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 8401/04/2022Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 8501/04/2022Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 8624/03/2022I cannot find some option in the Printing preferences. (For Windows)
- 8724/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 8817/03/2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 8915/12/2021I cannot connect my machine to a Windows 11 computer via USB.
- 9015/11/2021I cannot install the Brother printer driver (macOS 10.15 or earlier)
- 9115/11/2021Set up your Brother machine on a wireless network.
- 9210/11/2021Open the Control Panel (For Windows)
- 9314/10/2021Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 9412/10/2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 9531/03/2021I cannot find some options in the Print dialog box (macOS 11 or later)
- 9622/03/2021Low Temperature
- 9719/03/2021I get a TS error when trying to print on a wireless network.
- 9819/03/2021I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 9902/03/2021The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 10018/02/2021When I print photos, the color quality is not good.