FAQs & Troubleshooting
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390 Results
- 51Where is the USB port on the machine?
- 52Replace Ink
- 53I cannot save a file downloaded from the Brother support website (For Windows)
- 54Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 55Make my copied images lighter or darker.
- 56Scan multiple pages into one file instead of each scan being saved as a separate file.
- 57I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 58I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
- 59What is the BRAdmin Professional software used for?
- 60Scan from the Brother iPrint&Scan application using Windows Phone.
- 61Combine multiple scanned documents into a single file with PaperPort™
- 62Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 63Loading paper in the manual feed slot.
- 64Make copies on Ledger paper?
- 65Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 66How many times will my Brother machine automatically redial a number?
- 67When I make copies, my Brother machine uses paper from the wrong tray.
- 68Where is the Auto 2-sided(Duplex) setting option in the driver for Mac OS X 10.3.x or greater?
- 69Print the Network Configuration List
- 70Send a fax without scanning the documents into memory.
- 71Wireless setup is requesting a WPS PIN to complete the setup
- 72I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 73Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 74The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 75Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 76Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 77The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 78The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 79Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 80Delete numbers stored in my Brother machine's Caller ID History.
- 81Locate files scanned with ControlCenter2 (For Macintosh)
- 82Change the number of times my Brother machine rings before it answers.
- 83The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 84Ink Low
- 85Why does the message "Media is Full" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
- 86Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
- 87When I print or copy a document with fast mode, the printing is shifted too high on the paper.
- 88Why doesn't the machine answer when receiving a call?
- 89Can I reduce the size of a received fax to fit the size of the paper in the Brother machine?
- 90What is the recommended paper?
- 91Cannot print after a Windows 10 update (June 2020)
- 92I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 93I cannot find some option in the Printing preferences. (For Windows)
- 94The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 95Print a web page from iPrint&Scan when using an Android™ mobile device.
- 96Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 97Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 98My printed pages and received faxes are cut off.
- 99I cannot start ControlCenter4.
- 100Clear the "Wrong Tray Setting" message from my Brother machine's display.