FAQs & Troubleshooting
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140 Results
- 51Access Web Based Management
- 52Open the Status Monitor (Windows)
- 53Download a file from the "Downloads" section and save it to Windows 8 computer.
- 54Discover the MAC address of the Brother network card
- 55Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 56I cannot scan via network.
- 57Verify if the Brother machine has a dial tone.
- 58Improve poor print quality.
- 59Uninstall the Brother Software and Drivers (Windows)
- 60Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 61Configure and use the Scan Key Tool (Linux)
- 62The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 63When I print images, the quality is not good (Linux)
- 64The downloaded driver's name is different from my machine's name. (Linux)
- 65Send a fax using PC-FAX with LPD/LPRng (Linux)
- 66I get a TS error when trying to print on a wireless network.
- 67Install the built-in drivers (For Windows 8 and Windows 10)
- 68Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 69Why doesn't my Brother machine have a dial tone?
- 70Clean the Paper Pick-up Rollers for Paper Tray #1
- 71In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 72Where can I find my Brother machine's serial number?
- 73What is the default password for my Brother machine?
- 74I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 75I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 76I cannot install the driver when using the Driver Install Tool. (Linux)
- 77(Video) Print a long paper
- 78I cannot connect my machine to a Windows 11 computer via USB.
- 79I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 80I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 81A security warning appears when accessing Web Based Management via HTTPS.
- 82Add your Brother machine with AirPrint (macOS)
- 83I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 84Can I send a print job to multiple machine email addresses using Email Print?
- 85I cannot install Brother drivers on Debian 10 or later (Linux)
- 86Configure the Scan to Email Feature (Linux)
- 87What driver package format is supported by my Linux distribution?
- 88Change the brscan5 scan settings using XSane (Linux)
- 89Export an address book and import it to another machine
- 90Cannot print after a Windows 10 update (June 2020)
- 91Check the remaining ink or toner level (Linux)
- 92Where can I download Brother iPrint&Scan application for Mac?
- 93My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 94The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 95Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 96Large characters are printed incorrectly. (Linux)
- 97The driver installation finished successfully but I cannot print. (Linux)
- 98When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 99I installed scan-key-tool, but it does not work. (Linux)
- 100When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)