FAQs & Troubleshooting
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286 Results
- 51My Brother machine feeds multiple sheets of paper at a time.
- 52Improve poor print quality.
- 53Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 54While writing data to the media (memory) card in the media slot, the status dialog box has not been updated. It appears to have frozen. What can I do?
- 55I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 56Uninstall printer drivers (Linux)
- 57Scan a document and e-mail it as an attachment. (For Windows)
- 58Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 59Clean the Scanner to improve the copy or fax quality.
- 60I cannot find some options in the Print dialog box (macOS 11 or later)
- 61What driver package format is supported by my Linux distribution?
- 62Large characters are printed incorrectly. (Linux)
- 63"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)
- 64I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 65How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 66I cannot save a file downloaded from the Brother support website (For Windows)
- 67Sleep
- 68When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 69Connect the telephone line and power cord
- 70Scan from the Brother iPrint&Scan application using Windows Phone.
- 71After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 72Load photo paper
- 73Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 74Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 75Send a fax
- 76No Ink Cartridge
- 77The printer status is Offline or Paused.
- 78When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 79Ink Low
- 80Scan multiple pages into one file instead of each scan being saved as a separate file.
- 81One or more of my colors are not printing (blank).
- 82Out of Memory
- 83Replace Ink
- 84I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 85Uninstall Scan-key-tool. (Linux)
- 86I cannot install the Brother printer driver (macOS 10.15 or earlier)
- 87Scan a document using Brother iPrint&Scan. (macOS only)
- 88When I print documents that contain tables or images with lines, such as technical drawings, the lines are not straight or aligned.
- 89Scan a text document and convert it into a text file (For Windows)
- 90Scan and save a document in PDF format for Windows (Scan to File)
- 91Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 92I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 93When I print images, the quality is not good (Linux)
- 94To install the printer driver easily using a tool. (Linux)
- 95Easy Scan to E-mail
- 96When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 97Enable the Brother machine's network interface.
- 98Protect your Brother machine against unauthorised access over the network
- 99Install starter ink cartridges
- 100Open the Status Monitor