FAQs & Troubleshooting
![]() |
Popular |
283 Results
- 51Add your Brother machine with AirPrint (macOS)
- 52I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 53Load Paper in the Multi-purpose Tray (MP Tray)
- 54Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 55Change the printer driver settings (Windows/macOS)
- 56Cannot Detect
- 57No Paper Fed
- 58Cover is Open
- 59"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)
- 60I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 61When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 62Install starter ink cartridges
- 63Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 64The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 65Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 66Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 67Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 68Low Temperature
- 69The edge of glossy paper is smudged.
- 70No Ink Cartridge
- 71Verify if the Brother machine has a dial tone.
- 72Restrict access to certain operations on my Brother machine.
- 73I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 74Improve poor print quality.
- 75I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 76Connect your Brother machine to your mobile device via a wireless router or access point.
- 77Sleep
- 78Configure and use the Scan to Network feature (For Windows)
- 79Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 80Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 81I cannot make borderless prints.
- 82High Temperature
- 83Select Receive mode.
- 84When I print photos, the color quality is not good.
- 85Reset the network settings to the factory default.
- 86Scan a document using Brother iPrint&Scan. (macOS only)
- 87Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
- 88How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 89Easy Scan to E-mail
- 90"Offline" appears on the Status Monitor.
- 91Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 92I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 93The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 94Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 95Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 96Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 97Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 98Load photo paper
- 99How to identify your Operating System (OS).
- 100What is Brother Web Connect?