FAQs & Troubleshooting
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282 Results
- 51What is the recommended paper?
- 52Cannot print after a Windows 10 update (June 2020)
- 53I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 54Printing/ Scanning with a mobile device
- 55Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 56Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 57Install Starter Ink
- 58High Temperature
- 59Scan multiple pages into one file instead of each scan being saved as a separate file.
- 60Paper Size Mismatch
- 61Can third party ink be used to refill the ink cartridges?
- 62When choosing grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 63Transfer faxes to the PC when my machine has a mechanical issue.
- 64I cannot find some options in the Print dialog box (macOS 11 or later)
- 65Install the starter ink cartridges
- 66How to identify your Operating System (OS).
- 67The edge of glossy paper is smudged.
- 68Unable to Print XX
- 69My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 70Adjust the Machine Volume
- 71Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 72No Paper / No Paper Fed
- 73Cover is Open
- 74Change the Print Setting Options When Having Printing Problems
- 75Unable to scan from the Automatic Document Feeder (ADF), but the machine will scan from the flatbed (Windows)
- 76Use voice mail on the same line as my Brother machine.
- 77Add your Brother machine with AirPrint (macOS)
- 78Save Scanned Data to a Folder as a PDF File Using ControlCenter4 Advanced Mode (Windows®)
- 79I cannot find some option in the Printing preferences. (For Windows)
- 80Download a file from the "Downloads" section and save it to Windows 8 computer.
- 81Wrong Ink Color
- 82Out of Fax Memory
- 83Print both sides of paper or a booklet automatically
- 84Forward a fax to another fax machine when my machine has a mechanical issue.
- 85I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 86I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
- 87Wrong Ink Cartridge
- 88Sleep
- 89(Video) Set up your Brother machine
- 90Cannot Detect Ink Volume
- 91Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 92Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 93Reduce Printing Noise
- 94What is Brother Web Connect?
- 95Improve poor print quality.
- 96I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 97The ink cartridges run out very quickly. Is there any reason for that?
- 98I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 99Check the remaining ink or toner level (Linux)
- 100Printing is slow or printed images are too dark (Windows)