FAQs & Troubleshooting
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282 Results
- 51Connect the cords
- 52Unable to scan from the Automatic Document Feeder (ADF), but the machine will scan from the flatbed (Windows)
- 53Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 54Clean the Print Head from Your Brother Machine
- 55One or more of my colors are not printing (blank).
- 56I cannot receive a color fax.
- 57Uninstall the Brother Software and Drivers (Windows)
- 58I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 59I cannot find some options in the Print dialog box (macOS 11 or later)
- 60I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 61Check the remaining ink or toner level (Linux)
- 62When I print images, the quality is not good (Linux)
- 63The downloaded driver's name is different from my machine's name. (Linux)
- 64Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 65Use PC-Fax Receive to Transfer Received Faxes to Your Computer (Windows® only)
- 66Load Documents in the Automatic Document Feeder (ADF)
- 67Wrong Ink Cartridge
- 68Remove Paper Scraps Jammed in the ADF
- 69Document is Jammed inside the ADF Unit
- 70Set the Machine to Power Off Automatically
- 71I cannot save a file downloaded from the Brother support website (For Windows)
- 72My Brother machine could not be found over the network when I installed drivers on my computer.
- 73Combine multiple scanned documents into a single file with PaperPort™
- 74Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 75I cannot find some option in the Printing preferences. (For Windows)
- 76Copy an ID Card
- 77Download a file from the "Downloads" section and save it to Windows 8 computer.
- 78Wrong Ink Color
- 79How to identify your Operating System (OS).
- 80Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 81Out of Fax Memory
- 82Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 83Low Temperature
- 84Choose receive mode.
- 85Discover the MAC address of the Brother network card
- 86The edge of glossy paper is smudged.
- 87I cannot print from my computer via USB.
- 88Change the printer driver settings (Windows/macOS)
- 89Unable to Print XX
- 90No Ink Cartridge
- 91What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 92Scan Using Nuance™ PaperPort™ 14SE or Other Windows Applications
- 93Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 94Scan a document in Windows 8 and Windows 10.
- 95Transfer faxes to the PC when my machine has a mechanical issue.
- 96Out of Memory
- 97Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 98What is Distinctive Ring and how do I program it?
- 99Set the Date and Time
- 100Improve poor print quality.