FAQs & Troubleshooting
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215 Results
- 51Uninstall Scan-key-tool. (Linux)
- 52I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 53Delete print jobs from the print queue.
- 54The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 55Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 56I'm using Windows XP. I can't scan or the scanner doesn't work properly after installing the WIA driver. What can I do?
- 57How can I locate the Print Center or Printer Setup Utility and add my Brother machine using Mac OS X 10.0-10.4?
- 58I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 59How do I improve the copy or fax quality?
- 60The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 61What is UPnP and SSDP?
- 62I still see the "Toner Empty" message on the LCD even after replacing the toner cartridge.
- 63What does "MACHINE ERROR XX" mean?
- 64What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 65When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 66What is the BRAdmin Professional software used for?
- 67I'm using Windows® NT4/ 2000 and Windows® XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.
- 68I'm using Macintosh®. What are the settings in the Scanner window used for?
- 69I'm using Macintosh. What is the PreScan option used for?
- 70My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 71Scan using XSane or GIMP (Linux)
- 72My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 73Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 74I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
- 75I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 76Firewall port requirements of the Scan Key Tool (Linux)
- 77I can print but cannot scan via network. (For Macintosh)
- 78Does NC-2200w work with Windows Vista?
- 79I'm using the BR-Script3 driver, and my Brother machine does not print my document with the Booklet option I selected in Adobe® Acrobat®/ Adobe® Reader®.
- 80Scan an image and insert it in a Windows XP application
- 81Why does my computer become unresponsive when using the USB interface to connect the Brother machine?
- 82I cannot use the Network PC-FAX function from Mac OS® X. What should I do?
- 83My FAX/MFC/DCP does not print or prints garbage when printing the first document after starting a PC. What can I do?
- 84I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 85How can I clear the "PLS OPEN COVER" error message on LCD?
- 86The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 87Configure and use the Scan Key Tool (Linux)
- 88Cannot print after a Windows 10 update (June 2020)
- 89I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
- 90When scanning I receive the error "Failed to start scanner : Invalid argument". (Linux)
- 91Important points for specifying the scan area (Linux)
- 92Print command (cupswrapper) (Linux)
- 93I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 94I am unable to print from a client PC to a printer on a print server. (Linux)
- 95Uninstall printer drivers (Linux)
- 96What is the difference between the toner cartridge and the drum unit?
- 97The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 98The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 99Do I need a telephone line to send and receive faxes with my Brother machine?
- 100I cannot print from my computer via USB.