FAQs & Troubleshooting
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321 Results
- 51Black lines down the page
- 52All black
- 53Cannot print after a Windows 10 update (June 2020)
- 54Large characters are printed incorrectly. (Linux)
- 55I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
- 56How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 57I want to print using CUPS while keeping SELinux enabled. (Linux)
- 58I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 59I cannot save a file downloaded from the Brother support website (For Windows)
- 60Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 61I cannot find some option in the Printing preferences. (For Windows)
- 62Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 63I cannot view scanned images that I saved to iCloud from iPhone / iPod touch or iPad using the Brother iPrint&Scan.
- 64Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 65I keep getting the error message "Authenticate Err (Authentication error)".
- 66Locate files scanned with ControlCenter2 (For Macintosh)
- 67Can I print from or scan to Android™ Smartphone?
- 68Remotely access my Brother machine to forward my faxes to another machine.
- 69I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 70Scan multiple pages into one file instead of each scan being saved as a separate file.
- 71Is my Brother machine compatible with Windows Vista?
- 72How do I use my Outlook contacts with my Brother PC-Fax? (import)
- 73How do I clean the drum unit?
- 74I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes.
- 75How do I forward a fax to another fax machine when my machine has a mechanical problem?
- 76Where is the Auto 2-sided(Duplex) setting option in the driver for Mac OS X 10.3.x or greater?
- 77Can I use non-Brother or third party supplies with the Brother machine?
- 78Can I print from DOS applications?
- 79When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 80How to scan a document from a Windows application?
- 81Paper size settings are unavailable when I print from OpenOffice (Linux)
- 82Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 83Print command (LPR) (Linux)
- 84Uninstall Scan-key-tool. (Linux)
- 85Pre-Required Procedures (Linux)
- 86Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 87How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
- 88Change or delete an existing One Touch or Speed Dial number.
- 89When I scan a document using ControlCenter, the scanned file size is too big.
- 90The printer status is Offline or Paused.
- 91How to load numbered checks or forms in the paper tray?
- 92Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
- 93Scan an image and insert it in a Windows XP application
- 94Scan a document from a Windows Vista application
- 95Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 96I am experiencing problems sending a fax.
- 97Where can I find my Brother machine's serial number?
- 98White lines down the page
- 99How do I clean the corona wire?
- 100I cannot install the driver when using the Driver Install Tool. (Linux)