FAQs & Troubleshooting
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317 Results
- 51The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 52The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 53Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 54Why is legal scanning not an option on my Windows XP computer when using the WIA driver?
- 55JAM DUPLEX
- 56Faint
- 57Hollow print
- 58I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 59Cannot print after a Windows 10 update (June 2020)
- 60Combine multiple scanned documents into a single file with PaperPort™
- 61The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 62Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 63Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 64Configure a cover page for PC-FAX.
- 65NO TONER
- 66Clean the paper pick-up roller (video instructions available)
- 67Store numbers on my Brother machine for easy dialing from the PC.(For users who installed the Internet fax feature into their Brother machines.)
- 68Reset the network settings to the factory default (video instructions available)
- 69My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 70I cannot save a file downloaded from the Brother support website (For Windows)
- 71Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 72I cannot find some option in the Printing preferences. (For Windows)
- 73Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 74Print a web page from iPrint&Scan when using an Android™ mobile device.
- 75Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 76How to identify your Operating System (OS).
- 77I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 78Scan a document and send it as a fax from the computer using the ControlCenter4 and Brother PC-FAX software (For Windows) (video instructions available)
- 79How do I make my faxed documents lighter or darker? (Fax Contrast)
- 80When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.
- 81Poor fixing
- 82Store numbers on my Brother machine for easy dialing from the control panel.
- 83Send the same fax to more than one number at a time. (Broadcasting)
- 84Check if there are faxes stored in the Brother machine's memory, when it has a mechanical problem
- 85White spots or black spots at 94 mm (3.7 in.) intervals
- 86Jam Rear
- 87Lines across the page
- 88White lines, bands or ribbing across the page
- 89Why doesn't the machine answer when receiving a call?
- 90Can I use non-Brother or third party supplies with the Brother machine?
- 91Gray background
- 92Ghost
- 93How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
- 94Scan and save a document in PDF format for Windows (Scan to File)
- 95Download a file from the "Downloads" section and save it to Windows 8 computer.
- 96Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 97Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 98The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 99What is Toner Continue Mode?
- 100Scan a document and save the scanned image to a folder on a local or network hard disk (For Windows)