FAQs & Troubleshooting
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149 Results
- 51How can I clear the "PLS OPEN COVER" message from my Fax/DCP/MFC's display?
- 52"NEAR INK EMPTY (COLOR)" is appearing on the LCD. What does it mean and how do I clear it from the LCD?
- 53I'm using Macintosh. What is the PreScan option used for?
- 54Black Ink is still wet after printing on Glossy Paper (For PC Printing).
- 55I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 56How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
- 57Open the Control Panel (For Windows)
- 58Install the built-in drivers (For Windows 8 and Windows 10)
- 59Is my Brother machine compatible with third party print servers?
- 60Scan a document in Mac OS X 10.6.
- 61Scan an image and insert it into an Office 2007 application. (For Windows Vista or later)
- 62I'm using Windows XP. I can't scan or the scanner doesn't work properly after installing the WIA driver. What can I do?
- 63How do I know which receive mode to select?
- 64Uninstall the drivers. (Mac OS X 10.5)
- 65How do I clean the Scanner to improve the copy or fax quality?
- 66Is there any way to reduce Ink consumption?
- 67When I connect the Brother machine to a USB hub, it doesn't work correctly.
- 68What is the "Station ID" and how do I set it?
- 69I continue to receive the Error Message "Runtime Error 2147417848 (80010108) Automation Error Brother MFL Pro Control Center" when I start Windows® XP. How can I remove it?
- 70When installing a media (memory) card into the media slot, the message "Card is full" appears even though the card is not full. What should I do?
- 71I'm unable to access the memory (media) card in the media slot. What can I do?
- 72While writing data to the memory card in the media slot, the status dialog box has not been updated. It appears to have frozen. What's happening?
- 73The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 74The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 75The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 76What is the Network Shared printing?
- 77Do I need a telephone line to send and receive faxes with my Brother machine?
- 78Change the printer driver settings (Windows/macOS)
- 79Windows 7 Support Information
- 80Verify if the Brother machine has a dial tone
- 81Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
- 82I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes. What can I do?
- 83Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 84Scan a document in Mac OS X 10.7.
- 85Scan a document using "Scanner and Camera Wizard" in Windows XP
- 86Clear the paper jam or printer jam.
- 87Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 88I'm using Mac OS® 8.6-9.2. How can I uninstall the drivers?
- 89How can I clear the "CHECK CARTRIDGE" error message?
- 90What does "NG" or "ERROR" on the Transmission Verification Report mean?
- 91My FAX/MFC will not Dial. Why?
- 92I'm using Mac OS X 10.5 or greater and I'm getting error messages when I try to print.
- 93I'm using Mac OS X 10.2 - 10.4 and I'm getting error messages when I try to print.
- 94I'm using Windows®. Print speed is too slow. What can I do?
- 95I am sharing my Brother machine from my Windows XP computer and other Windows users are not able to print.
- 96Images of the thumbnail page from the media (memory) card won't print.
- 97Windows 10 Support Information
- 98Why doesn't my Brother machine have a dial tone?
- 99I cannot scan via USB. (Mac OS X)
- 100I'm using Mac OS X 10.5. When trying to scan using the Brother ControlCenter2 with the USB interface, the ControlCenter2 screen will close. What should I do?