FAQs & Troubleshooting
Latest |
276 Results
- 5113/04/2022Uninstall the Brother Software and Drivers (Windows)
- 5211/04/2022Wireless setup is requesting a WPS PIN to complete the setup
- 5301/04/2022Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 5401/04/2022Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 5501/04/2022Scan multiple pages into one file instead of each scan being saved as a separate file.
- 5624/03/2022I cannot find some option in the Printing preferences. (For Windows)
- 5724/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 5817/03/2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 5910/11/2021Open the Control Panel (For Windows)
- 6019/03/2021I get a TS error when trying to print on a wireless network.
- 6102/03/2021The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 6217/02/2021Set up your Brother machine on a wireless network.
- 6319/01/2021ControlCenter3 displays a blank screen at startup (Windows)
- 6429/12/2020Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 6522/10/2020Install PaperPort™ 12SE / 14SE onto Windows 10.
- 6615/10/2020Install FaceFilter Studio onto Windows 10.
- 6716/07/2020Cannot print after a Windows 10 update (June 2020)
- 6802/06/2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 6911/05/2020Enable the Brother machine's network interface.
- 7016/04/2020I cannot scan with brscan, brscan2, or brscan3 via USB (Linux)
- 7114/11/2019I cannot send a fax using PC-FAX (Windows 10)
- 7230/10/2019Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 7330/10/2019Scan from the Brother iPrint&Scan application using Windows Phone.
- 7430/10/2019Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 7523/05/2019Forward a fax to another fax machine when my machine has a mechanical problem.
- 7603/04/2019Important points you need to confirm before configuring your Brother machine for a wireless network.
- 7722/03/2019Protect your Brother machine against unauthorised access over the network
- 7807/03/2019What is Brother iPrint&Scan?
- 7921/01/2019When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 8020/12/2018When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 8127/11/2018When I make a copy the image or text is cut off.
- 8226/11/2018How do I make copies using my Brother machine?
- 8322/11/2018Wrong Paper Size
- 8414/11/2018I am sharing my Brother machine. I can print but cannot scan.
- 8516/08/2018Locate files scanned with ControlCenter2 (For Macintosh)
- 8623/07/2018Use the Network Connection Repair Tool (Windows)
- 8705/07/2018I have upgraded the Operating System to Windows 7. How can I install "PaperPort™ 11SE" ?
- 8805/07/2018Windows 7 Support Information
- 8927/10/2017The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 9008/09/2017Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 9107/04/2017I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 9216/11/2016My machine does regular cleaning cycles in the night. How can I correct this?
- 9317/08/2016Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 9417/08/2016Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 9517/08/2016Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 9625/03/2016When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 9725/03/2016Windows 10 Support Information
- 9825/03/2016Download a file from the "Downloads" section and save it to Windows 8 computer.
- 9925/03/2016A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 10025/03/2016Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.