FAQs & Troubleshooting
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245 Results
- 51The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 52Locate files scanned with ControlCenter3 (For Windows)
- 53How long will my Brother machine store received faxes in memory when it is out of paper or one of its ink cartridges needs to be replaced?
- 54When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.
- 55I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
- 56I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
- 57I cannot pull the paper tray out of my machine. What can I do?
- 58I'm using Firefox® 2.0 or higher as a web browser. I clicked the "Close this window" button on the page that was opened along with the HTML manual, however the browser window does not close. What can I do?
- 59I installed Macromedia Flash Player 8, but still I cannot use the Modern user interface of ControlCenter3.
- 60How do I start ControlCenter3?
- 61Why is it necessary for my machine to go through regular cleaning cycles?
- 62When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 63When scanning to OCR from Brother Control Center3, the OCR application doesn't launch. I have Windows XP Service Pack 2 (SP2) installed. What should I do?
- 64When I try to OCR into WordPad using the ScanSoft® PaperPort® SE with OCR or the Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2). Why and what should I do?
- 65When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 66I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
- 67Where can I find my Brother machine's serial number?
- 68Is there a way to view how much ink is remaining?
- 69Why doesn't the machine answer when receiving a call?
- 70Why are the faxes I send always received with a black vertical line down the page?
- 71Can I reduce the size of a received fax to fit the size of the paper in the Brother machine?
- 72I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 73I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?
- 74I cannot receive a color fax. Why?
- 75Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 76Configure the Scan to Email Feature (Linux)
- 77When I print images, the quality is not good (Linux)
- 78Paper size settings are unavailable when I print from OpenOffice (Linux)
- 79The downloaded driver's name is different from my machine's name. (Linux)
- 80The driver installation finished successfully but I cannot print. (Linux)
- 81When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 82Delete a network scanner entry. (Linux)
- 83Firewall port requirements of the Scan Key Tool (Linux)
- 84Install the built-in drivers (For Windows 8 and Windows 10)
- 85I cannot print from my computer via USB.
- 86Windows 7 Support Information
- 87Verify if the Brother machine has a dial tone
- 88I'm using Mac OS X 10.5. When trying to scan using the Brother ControlCenter2 with the USB interface, the ControlCenter2 screen will close. What should I do?
- 89Configure or change the settings of the ControlCenter 2 or 3 scanning options
- 90How do I receive faxes when the Brother machine is in Manual Mode?
- 91How do I load 10 x 15 Glossy paper into my machine?
- 92How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 93Scan a document from the Windows Vista Photo Gallery
- 94My machine is connected locally by USB. How can I install the Windows XP "Add Printer Wizard driver" for Windows Server™ 2003?
- 95When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. (USB interface, cable)
- 96"Near Empty [Color]" is appearing on my Brother machine's LCD? What does it mean and how do I clear it?
- 97Change the user interface of ControlCenter3
- 98When printing from my Apple Mac OS X, the print is coming out mirrored.
- 99The Printer Driver does not show print resolution. How do I determine the resolution settings?
- 100Scan an image and insert it into an Office 2007 application. (For Windows Vista or later)