FAQs & Troubleshooting
Latest |
214 Results
- 5130/06/2022I can print but cannot scan via network. (For Mac)
- 5223/06/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 5309/05/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 5420/04/2022Uninstall the Brother Software and Drivers (Windows)
- 5514/04/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 5611/04/2022Wireless setup is requesting a WPS PIN to complete the setup
- 5707/04/2022How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 5801/04/2022Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 5924/03/2022I cannot find some option in the Printing preferences. (For Windows)
- 6024/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 6117/03/2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 6205/01/2022(Video) Load A5 long edge paper
- 6305/01/2022(Video) Load A5 short edge/A4/Letter paper
- 6415/11/2021I cannot install the Brother printer driver (macOS 10.15 or earlier)
- 6510/11/2021Open the Control Panel (For Windows)
- 6614/10/2021Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 6712/10/2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 6824/03/2021Set up your Brother machine on a wireless network.
- 6919/03/2021I get a TS error when trying to print on a wireless network.
- 7019/03/2021I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 7102/03/2021The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 7216/02/2021My Brother machine could not be found over the network when I installed drivers on my PC.
- 7329/12/2020Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 7414/09/2020What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 7527/07/2020The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 7616/07/2020Cannot print after a Windows 10 update (June 2020)
- 7706/07/2020Scan using XSane or GIMP (Linux)
- 7806/07/2020Important points for specifying the scan area (Linux)
- 7906/07/2020What driver package format is supported by my Linux distribution?
- 8002/06/2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 8113/05/2020Firewall port requirements of the Scan Key Tool (Linux)
- 8211/05/2020Enable the Brother machine's network interface.
- 8306/04/2020I installed scan-key-tool, but it does not work. (Linux)
- 8406/04/2020Delete a network scanner entry. (Linux)
- 8519/03/2020Check the remaining ink or toner level (Linux)
- 8625/12/2019Protect your Brother machine against unauthorised access over the network
- 8703/12/2019The downloaded driver's name is different from my machine's name. (Linux)
- 8803/12/2019The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 8927/11/2019My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 9030/10/2019Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 9130/10/2019Scan from the Brother iPrint&Scan application using Windows Phone.
- 9230/10/2019Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 9329/10/2019Large characters are printed incorrectly. (Linux)
- 9429/10/2019The driver installation finished successfully but I cannot print. (Linux)
- 9523/10/2019To install the printer driver easily using a tool. (Linux)
- 9612/06/2019Uninstall printer drivers (Linux)
- 9703/04/2019Important points you need to confirm before configuring your Brother machine for a wireless network.
- 9821/03/2019Printing/ Scanning with a mobile device
- 9907/03/2019What is Brother iPrint&Scan?
- 10029/01/2019When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)