FAQs & Troubleshooting
![]() |
Popular |
216 Results
- 51Change the printer driver settings (Windows/macOS)
- 52Print Unable or Print Unable XX
- 53What driver package format is supported by my Linux distribution?
- 54Scan a document and e-mail it as an attachment using the Scan button on my Brother machine
- 55I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 56Protect your Brother machine against unauthorised access over the network
- 57Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 58Can I print from and scan to iPhone, iPod touch and iPad?
- 59Send a PC-FAX
- 60I can print but cannot scan via network. (For Windows)
- 61Toner Low
- 62Drum !
- 63Can I use non-Brother or third party supplies with the Brother machine?
- 64Open the "Scanners and Cameras" and Properties.
- 65(Video) Set up your Brother machine
- 66Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 67What is Toner Continue Mode?
- 68Unable to Scan / Scan Unable
- 69Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 70I cannot print from my computer via USB.
- 71No Drum
- 72No Toner
- 73Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
- 74I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 75Jam Tray
- 76What is the BRAdmin Professional software used for?
- 77Install your Brother machine's driver to print and scan from your Mac (macOS 10.14 or earlier)
- 78Command List of brscan. (Linux)
- 79Access Web Based Management
- 80How to launch and use the DeviceSelector to configure the scanner? (For macOS 10.14 or earlier)
- 81Receive faxes on the computer for Windows (PC-FAX Receive)
- 82I am sharing my Brother machine. I can print but cannot scan.
- 83Clean the Drum Unit.
- 84When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 85Set up an answering machine (TAD) to work on the same line as the Brother machine.
- 86The keys on the control panel do not respond or triple beep when I press them.
- 87Clean the scanner to improve the copy or fax quality.
- 88Clean the corona wire of the drum unit.
- 89Reset the network settings to the factory default
- 90I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 91I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 92Scan using XSane or GIMP (Linux)
- 93Important points for specifying the scan area (Linux)
- 94I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 95I cannot print using my Brother machine on a wireless network (Mac)
- 96Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 97I cannot find some option in the Printing preferences. (For Windows)
- 98Open the Control Panel (For Windows)
- 99Install the built-in drivers (For Windows 8 and Windows 10)
- 100The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.