FAQs & Troubleshooting
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163 Results
- 5112/06/2023The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 5212/06/2023Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 5312/06/2023What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 5412/06/2023What are the definitions of each field in the bar code setup? (P-touch Editor 5.x for Windows)
- 5512/06/2023How do I combine vertical and horizontal characters on a label? (P-touch Editor 5.x for Windows)
- 5612/06/2023Why is the leading zero (0) missing after importing the database into P-touch Editor?
- 5712/06/2023How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 5812/06/2023How do I print the inserted image maintaining its original size? (P-touch Editor 5.x for Windows)
- 5912/06/2023How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 6012/06/2023My format is reset to default once my label has been printed when running the Excel Add-In. (P-touch Editor 5.x for Windows)
- 6112/06/2023What is the Label List? (P-touch Editor 5.x for Windows)
- 6212/06/2023How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 6312/06/2023How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 6412/06/2023How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 6512/06/2023How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
- 6612/06/2023The text format which is used with the Add-In Function differs from the original data. Why? (P-touch Editor 5.x for Windows)
- 6712/06/2023The P-touch Add-In is registered in Microsoft Word, but the P-touch icon or "Brother P-touch" in the Tools menu does not appear as normal. (P-touch Editor 5.x for Windows)
- 6812/06/2023The P-touch Add-In is registered in Microsoft Word or Excel, but it still cannot be used. (P-touch Editor 5.x for Windows)
- 6912/06/2023How to use the Numbering function (P-touch Editor 5.x for Windows)
- 7012/06/2023The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 7112/06/2023How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 7212/06/2023Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 7312/04/2023Where can I find my Brother printer's serial number?
- 7428/11/2022Using the Communication settings (for Windows)
- 7521/11/2022What kinds of software or functions are available for this printer?
- 7620/10/2022Using Web Based Management
- 7728/06/2022How to install Brother software on a computer not connected to the Internet
- 7814/06/2022How do I switch to and use the mass storage mode?
- 7914/06/2022Which interface can I use?
- 8014/06/2022How can I reset the printer?
- 8118/05/2022I get the "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory" error message while installing the CUPS driver on a Debian distribution (such as Ubuntu or Kubuntu). (Linux®)
- 8226/04/2022How do I save the printer settings to a file? (P-touch Editor 5.x for Windows)
- 8326/04/2022I cannot print and get the "lpadmin: PPD file cannot be copied!" error during installation (Or "cp: `/usr/share/cups/model/[file name].ppd' cannot be started: No such file or directory") (Linux®)
- 8419/04/2022Installing a CA certificate
- 8518/04/2022My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 8611/04/2022Install BRAdmin Professional 3
- 8731/03/2022How to delete the registry information and files related to the printer driver
- 8828/03/2022I connected multiple printers of the same model to one computer but can only print from one of them.
- 8928/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 9024/03/2022Share your printer in Windows 10/Windows 8/Windows 8.1 (Shared printer)
- 9109/12/2021How to uninstall P-touch Editor (P-touch Editor 5.x for Windows)
- 9209/12/2021How to use P-touch Library
- 9309/12/2021Using the Printer Setting Tool (for Windows)
- 9409/12/2021The paper settings specified from the server computer are not reflected on the client computer.
- 9508/10/2021Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 9603/08/2021When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 9703/08/2021A security warning appears when accessing Web Based Management via HTTPS.
- 9829/01/2021Installing the software (for Windows)
- 9913/01/2021Can I directly operate my printer from a self-developed application software and print a label?
- 10027/11/2020How do I use the Screen Capture tool? (P-touch Editor 5.x for Windows)