FAQs & Troubleshooting
![]() |
Popular |
130 Results
- 51How do I connect the printer and my mobile device via Bluetooth®?
- 52Error messages do not appear when using the USB connection of my printer.
- 53The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 54The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 55How do I uninstall the printer driver?
- 56How do I clean my machine?
- 57When I print a long label or many labels continuously, printing suddenly stops.
- 58Where can I find my Brother printer's serial number?
- 59Using P-touch Template Settings
- 60What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 61What are the definitions of each field in the bar code setup? (P-touch Editor 5.x for Windows)
- 62(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 63How to install the rechargeable Li-ion battery
- 64How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 65My format is reset to default once my label has been printed when running the Excel Add-In. (P-touch Editor 5.x for Windows)
- 66How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
- 67The text format which is used with the Add-In Function differs from the original data. Why? (P-touch Editor 5.x for Windows)
- 68The P-touch Add-In is registered in Microsoft Word, but the P-touch icon or "Brother P-touch" in the Tools menu does not appear as normal. (P-touch Editor 5.x for Windows)
- 69Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 70I get the "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory" error message while installing the CUPS driver on a Debian distribution (such as Ubuntu or Kubuntu). (Linux®)
- 71I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 72I do not know how to become a superuser in Ubuntu. (Linux®)
- 73I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 74Using Web Based Management
- 75How do I connect the printer to my computer via Wi-Fi®?
- 76The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 77I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 78(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 79How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 80How to identify your Operating System (OS) for Windows or Mac
- 81How do I print the inserted image maintaining its original size? (P-touch Editor 5.x for Windows)
- 82How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 83(Video) How to use the Numbering function (P-touch Editor 5.x for Windows)
- 84The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 85(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 86How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 87How do I create a Name Badge Label using a template? (P-touch Editor 5.x for Windows)
- 88I cannot install the CUPS driver and get a message that CUPS does not exist. (Linux®)
- 89I cannot save the edited text file. (Linux®)
- 90Large characters are printed incorrectly. (Linux®)
- 91How do I save the printer settings to a file? (P-touch Editor 5.x for Windows)
- 92Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 93(Video) How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 94How do I transfer templates or other data from the computer to the printer?
- 95(Video) How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 96How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 97How do I use the Screen Capture tool? (P-touch Editor 5.x for Windows)
- 98(Video) How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
- 99Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 100I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux®)