FAQs & Troubleshooting
![]() |
Latest |
179 Results
- 5101/03/2023How to create a label containing a bar code/QR code (P-touch Editor 5.2 or later for Mac)
- 5201/03/2023How to create a label containing a bar code/QR code (P-touch Editor 5.1 for Mac)
- 5313/10/2022Where can I download the latest P-touch Editor for Mac?
- 5428/06/2022How to install Brother software on a computer not connected to the Internet
- 5518/05/2022I get the "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory" error message while installing the CUPS driver on a Debian distribution (such as Ubuntu or Kubuntu). (Linux®)
- 5602/05/2022I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 5726/04/2022How do I save the printer settings to a file? (P-touch Editor 5.x for Windows)
- 5826/04/2022I cannot print and get the "lpadmin: PPD file cannot be copied!" error during installation (Or "cp: `/usr/share/cups/model/[file name].ppd' cannot be started: No such file or directory") (Linux®)
- 5918/04/2022My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 6005/04/2022The power turns off automatically.
- 6131/03/2022How to delete the registry information and files related to the printer driver
- 6228/03/2022I cannot print.
- 6328/03/2022I connected multiple printers of the same model to one computer but can only print from one of them.
- 6428/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 6528/01/2022Supported File Formats and how to print on Raspbian (Linux®)
- 6617/01/2022P-touch Editor Lite pop-up dialog box does not appear when connecting the printer to my computer.
- 6717/01/2022How do I start P-touch Editor Lite when connecting the printer to my computer?
- 6826/10/2021P-touch Editor crashes when I open it on my Mac.
- 6903/08/2021Small characters or thin lines are printed faintly.
- 7014/01/2021How to make a label with a barcode (P-touch Editor 5.0 for Mac)
- 7113/01/2021Can I directly operate my printer from a self-developed application software and print a label?
- 7223/12/2020Cannot insert data from a database into a barcode. (P-touch Editor 5.2 or later for Mac)
- 7330/11/2020I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application." (P-touch Editor 5.0 for Windows)
- 7427/11/2020How do I cut at the end of the last label when printing multiple labels? (P-touch Editor 5.0 for Mac)
- 7527/11/2020How do I use the Screen Capture tool? (P-touch Editor 5.x for Windows)
- 7625/11/2020Share your printer in Windows 7 in a network-shared environment.
- 7724/11/2020How do I create an Address Label? (P-touch Editor 5.0 for Windows)
- 7818/11/2020Printing is not possible. (P-touch Editor 5.0 for Mac)
- 7913/11/2020Printing is not possible. (P-touch Editor5.3 for Mac)
- 8010/11/2020How do I create an Address Label? (P-touch Editor 5.0 for Mac)
- 8129/10/2020How do I create a mixed 1-row / 2-row label containing a symbol? (P-touch Editor Lite)
- 8222/10/2020How can I print data directly from Access 2010?
- 8315/10/2020How to make labels using "Small Address Labels" (P-touch Editor 5.0 for Mac)
- 8415/10/2020What are the cleaning sheets for? When do I use them?
- 8513/10/2020When I try to print a label, it comes out blank. (for macOS10.15 or earlier )
- 8607/10/2020How do I use a template? (P-touch Editor 5.1 for Mac)
- 8707/10/2020How do I use a template? (P-touch Editor 5.0 for Mac)
- 8807/10/2020Whenever I attempt to open Microsoft Word, Excel, or Outlook, a Security Warning window comes up and warns me that the macros may contain viruses. What should I do?
- 8904/09/2020How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 9026/08/2020How do I create a Name Badge Label using a template? (P-touch Editor 5.0 for Windows)
- 9114/07/2020How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 9209/07/2020How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 9304/06/2020When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 9422/05/2020How do I print labels with higher quality? (P-touch Editor 5.0 for Mac)
- 9519/05/2020How do I print vertical text? (P-touch Editor 5.x for Windows)
- 9619/05/2020How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 9719/05/2020How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 9818/05/2020My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 9913/05/2020How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 10013/05/2020I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)