FAQs & Troubleshooting
Latest |
192 Results
- 5112/06/2023Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 5212/04/2023Where can I find my Brother printer's serial number?
- 5301/03/2023How to create a label containing a bar code/QR code (P-touch Editor 5.1 for Mac)
- 5420/10/2022Creating an Address Label using P-touch Editor (P-touch Editor 3.x for Mac)
- 5520/10/2022How to use the "Auto Format" function.
- 5613/10/2022Where can I download the latest P-touch Editor for Mac?
- 5723/05/2022I cannot print on the 103 mm wide label roll via USB using the latest printer driver.
- 5818/05/2022I get the "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory" error message while installing the CUPS driver on a Debian distribution (such as Ubuntu or Kubuntu). (Linux®)
- 5902/05/2022I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 6026/04/2022I cannot print and get the "lpadmin: PPD file cannot be copied!" error during installation (Or "cp: `/usr/share/cups/model/[file name].ppd' cannot be started: No such file or directory") (Linux®)
- 6118/04/2022My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 6231/03/2022How to delete the registry information and files related to the printer driver
- 6328/03/2022I connected multiple printers of the same model to one computer but can only print from one of them.
- 6428/03/2022I cannot print from the printer in a network-shared environment.
- 6528/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 6609/12/2021The paper settings specified from the server computer are not reflected on the client computer.
- 6709/12/2021How do I transfer label templates with P-touch Transfer Express?
- 6826/10/2021P-touch Editor crashes when I open it on my Mac.
- 6908/10/2021Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 7027/07/2021How do I transfer templates or other data from the computer to the printer?
- 7126/04/2021How to install the printer driver for serial interface
- 7214/01/2021How to make a label with a barcode (P-touch Editor 5.0 for Mac)
- 7313/01/2021Can I directly operate my printer from a self-developed application software and print a label?
- 7430/11/2020I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application." (P-touch Editor 5.0 for Windows)
- 7527/11/2020How do I cut at the end of the last label when printing multiple labels? (P-touch Editor 5.0 for Mac)
- 7627/11/2020How do I use the Screen Capture tool? (P-touch Editor 5.x for Windows)
- 7725/11/2020Share your printer in Windows 7 in a network-shared environment.
- 7824/11/2020How do I print labels with higher quality? (P-touch Editor 3.2 for Mac)
- 7924/11/2020How do I create an Address Label? (P-touch Editor 5.0 for Windows)
- 8018/11/2020Printing is not possible. (P-touch Editor 5.0 for Mac)
- 8113/11/2020Printing is not possible. (P-touch Editor5.3 for Mac)
- 8210/11/2020How do I create an Address Label? (P-touch Editor 5.0 for Mac)
- 8302/11/2020I cannot discover the product with the configuration utility.
- 8402/11/2020A different IP address is assigned every time the product is booted.
- 8530/10/2020How do I print the inserted image maintaining its original size?
- 8615/10/2020The [Transfer] button does not appear in P-touch Transfer Manager. (The [Save Transfer File] button remains displayed)
- 8715/10/2020How to make labels using "Small Address Labels" (P-touch Editor 5.0 for Mac)
- 8813/10/2020When printing multiple labels, I want to cut at the end of the last one. (P-touch Editor 5.2 or earlier for Mac)
- 8913/10/2020How can I change the unit of measurement (mm or inches)? (P-touch Editor 3.2 for Mac)
- 9007/10/2020How do I use a template? (P-touch Editor 5.1 for Mac)
- 9107/10/2020How do I use a template? (P-touch Editor 5.0 for Mac)
- 9207/10/2020Whenever I attempt to open Microsoft Word, Excel, or Outlook, a Security Warning window comes up and warns me that the macros may contain viruses. What should I do?
- 9310/09/2020How can I use the Sequential Numbering Feature? (P-touch Editor 3.2 for Mac)
- 9410/09/2020How can I print vertical labels? (P-touch Editor 3.2 for Mac)
- 9504/09/2020How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 9628/08/2020How to make labels using Small Address Label (P-touch Editor 3.2 for Mac)
- 9726/08/2020How do I create a Name Badge Label using a template? (P-touch Editor 5.0 for Windows)
- 9825/08/2020The label does not feed correctly or the print is skewed to the left or right.
- 9925/08/2020How do I create name badges by joining "First Name" and "Last Name" fields together?
- 10014/07/2020How do I create an Address Label? (P-touch Editor 5.x for Windows)