FAQs & Troubleshooting
Popular |
115 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 51My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 52Large characters are printed incorrectly. (Linux)
- 53Wireless setup is requesting a WPS PIN to complete the setup
- 54How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 55Media Type Mismatch or Media Mismatch
- 56Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 57Cannot Print ##
- 582-sided Disable or 2-sided Disabled
- 59Cannot Detect
- 60Toner Low or Prepare New Toner Cartridge
- 61When I run the Firmware update tool, the "Program failed to run" message appears on my PC screen.
- 62Where can I find my Brother machine's serial number?
- 63I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 64Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 65I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 66When I print images, the quality is not good (Linux)
- 67Where can I download Brother iPrint&Scan application for Mac?
- 68The downloaded driver's name is different from my machine's name. (Linux)
- 69The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 70I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 71Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 72Control Printer Driver settings (only available for Windows)
- 73Check the firmware version.
- 74What is the difference between the toner cartridge and the drum unit?
- 75Important points you need to confirm before configuring your Brother machine for a wireless network.
- 76I cannot print from my computer via USB.
- 77Black lines down the page
- 78When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 79A security warning appears when accessing Web Based Management via HTTPS.
- 80Add your Brother machine with AirPrint (macOS)
- 81I cannot print full-page photos or images using Email Print.
- 82I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 83The driver installation finished successfully but I cannot print. (Linux)
- 84To install the printer driver easily using a tool. (Linux)
- 85Wrong Toner or Wrong Toner Cartridge
- 86Update the Driver or Firmware for your Brother machine
- 87Access Web Based Management *
- 88I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 89My Brother machine could not be found over the network when I installed drivers on my computer.
- 90I cannot find some option in the Printing preferences. (For Windows)
- 91Open the Control Panel (For Windows)
- 92How to identify your Operating System (OS).
- 93Print the WLAN Report *
- 94Supported models of Universal Printer Driver for PCL
- 95Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 96Change the printer driver settings (Windows)
- 97No Toner
- 98Clean the Paper Pick-up Rollers *
- 99Clean the Drum Unit *
- 100Paper is Jammed in the Mailbox Unit *