FAQs & Troubleshooting
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129 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 51Toner Low
- 52My Brother machine has no power.
- 53Cooling Down
- 54Out of Memory
- 55Colored spots at 75 mm (3.0 in.) intervals or at 29 mm (1.1 in.) intervals
- 56Horizontal coloured lines appear on the page
- 57I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 58Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 59I cannot connect my machine to a Windows 11 computer via USB.
- 60I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 61Where can I download Brother iPrint&Scan application for Mac?
- 62Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 63To install the printer driver easily using a tool. (Linux)
- 64Control Printer Driver settings (only available for Windows)
- 65Reset the Drum Counter
- 66Open the Control Panel (For Windows)
- 67What is the difference between the toner cartridge and the drum unit?
- 68Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 69Manual Feed
- 70Toner smears easily
- 71When I run the Firmware update tool, the "Program failed to run" message appears on my PC screen.
- 72Toner scatter or toner stain
- 73Where can I find my Brother machine's serial number?
- 74My Brother machine turns off automatically or earlier than before.
- 75The machine does not automatically enter Power Off mode.
- 76I get the error message "Deploy result mismatch" when using BRAdmin Professional 4 or Mass Deployment Tool to configure settings on Brother machines.
- 77I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 78A security warning appears when accessing Web Based Management via HTTPS.
- 79I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 80What driver package format is supported by my Linux distribution?
- 81When I print images, the quality is not good (Linux)
- 82My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 83The downloaded driver's name is different from my machine's name. (Linux)
- 84The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 85Large characters are printed incorrectly. (Linux)
- 86I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 87I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 88Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 89Update the Driver or Firmware for your Brother machine
- 90Set up your Brother machine on a wireless network (Windows/macOS)
- 91Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 92How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 93Access Web Based Management *
- 94Media Mismatch
- 95Check the firmware version.
- 96(Video) Set up your Brother machine
- 97Printed pages are compressed, horizontal stripes appear, or characters in the top, bottom, left and right margins are cut off.
- 98Open the Status Monitor (Windows)
- 99Delete print jobs from the print queue.
- 100I cannot find some option in the Printing preferences. (For Windows)