FAQs & Troubleshooting
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126 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 51What is the recommended paper?
- 52I cannot connect my machine to a Windows 11 computer via USB.
- 53Where can I download Brother iPrint&Scan application for Mac?
- 54The downloaded driver's name is different from my machine's name. (Linux)
- 55The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 56Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 57Large characters are printed incorrectly. (Linux)
- 58The driver installation finished successfully but I cannot print. (Linux)
- 59I am unable to print from a client PC to a printer on a print server. (Linux)
- 60Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 61I get a TS error when trying to print on a wireless network.
- 62Set up your Brother machine on a wireless network (Windows/macOS)
- 63What is the difference between the toner cartridge and the drum unit?
- 64Supported models of Universal Printer Driver for BR-Script (PostScript language emulation)
- 65Manual Feed
- 66In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 67When I run the Firmware update tool, the "Program failed to run" message appears on my PC screen.
- 68Check the Node Name of the Brother machine
- 69Vertical colored streaks or bands appear on the page
- 70My Brother machine turns off automatically or earlier than before.
- 71I get the error message "Deploy result mismatch" when using BRAdmin Professional 4 or Mass Deployment Tool to configure settings on Brother machines.
- 72What is the default password for my Brother machine?
- 73I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 74When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 75A security warning appears when accessing Web Based Management via HTTPS.
- 76Add your Brother machine with AirPrint (macOS)
- 77I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 78I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 79Can I send a print job to multiple machine email addresses using Email Print?
- 80I cannot install Brother drivers on Debian 10 or later (Linux)
- 81Cannot print after a Windows 10 update (June 2020)
- 82My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 83I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 84I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 85To install the printer driver easily using a tool. (Linux)
- 86Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 87The message "Retry Updating by USB" or "Retry by USB" appears on the machine's LCD when the machine is turned on.
- 88Control Printer Driver settings (only available for Windows)
- 89Access Web Based Management *
- 90Reset the Drum Counter
- 91I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 92Check the firmware version.
- 93My Brother machine could not be found over the network when I installed drivers on my computer.
- 94Printed pages are compressed, horizontal stripes appear, or characters in the top, bottom, left and right margins are cut off.
- 95Open the Status Monitor (Windows)
- 96Delete print jobs from the print queue.
- 97Open the Control Panel (For Windows)
- 98Paper is Jammed in the Manual Feed Slot *
- 99How to identify your Operating System (OS).
- 100I still receive the error message "Replace Drum", "Drum End Soon" or "Drum Stop" after I replace the drum unit with a new one.