FAQs & Troubleshooting
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118 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 51Open the Status Monitor (Windows)
- 52I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 53What driver package format is supported by my Linux distribution?
- 54I cannot print using my Brother machine on a wired network (Windows/macOS)
- 55Check the firmware version.
- 56How to identify your Operating System (OS).
- 57What is Toner Continue Mode?
- 58Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 59Poor fixing
- 60I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 61When I print images, the quality is not good (Linux)
- 62The downloaded driver's name is different from my machine's name. (Linux)
- 63Large characters are printed incorrectly. (Linux)
- 64I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 65Set up your Brother machine on a wireless network (Windows/macOS)
- 66Control Printer Driver settings (only available for Windows)
- 67Open the Control Panel (For Windows)
- 68Important points you need to confirm before configuring your Brother machine for a wireless network.
- 69Supported models of Universal Printer Driver for PCL
- 70Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 71I cannot print from my computer via USB.
- 72My Brother machine turns off automatically or earlier than before.
- 73The machine does not automatically enter Power Off mode.
- 74I cannot connect my machine to a Windows 11 computer via USB.
- 75Add your Brother machine with AirPrint (macOS)
- 76I cannot print full-page photos or images using Email Print.
- 77I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 78Check the remaining ink or toner level (Linux)
- 79Where can I download Brother iPrint&Scan application for Mac?
- 80My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 81The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 82I am unable to print from a client PC to a printer on a print server. (Linux)
- 83To install the printer driver easily using a tool. (Linux)
- 84Update the Driver or Firmware for your Brother machine
- 85After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
- 86Access Web Based Management *
- 87Reset the Drum Counter *
- 88I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 89Media Mismatch
- 90I cannot save a file downloaded from the Brother support website (For Windows)
- 91Install the Brother Mobile Connect application (for mobile device)
- 92The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 93Print the WLAN Report *
- 94Change the printer driver settings (Windows)
- 95Cannot Print ##
- 96Self-Diagnostic
- 97Cartridge Error
- 982-sided Disable or 2-sided Disabled
- 99No Toner
- 100Cannot Detect