FAQs & Troubleshooting
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114 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 51Check the remaining ink or toner level (Linux)
- 52How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 53Media Mismatch
- 54I cannot save a file downloaded from the Brother support website (For Windows)
- 55My Brother machine could not be found over the network when I installed drivers on my computer.
- 56Important points you need to confirm before configuring your Brother machine for a wireless network.
- 57I cannot print from my computer via USB.
- 58Change the printer driver settings (Windows)
- 59Cannot Print ##
- 60Self-Diagnostic
- 612-sided Disable or 2-sided Disabled
- 62Toner Low or Prepare New Toner Cartridge
- 63I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 64Can I send a print job to multiple machine email addresses using Email Print?
- 65My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 66The downloaded driver's name is different from my machine's name. (Linux)
- 67I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 68I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 69I get a TS error when trying to print on a wireless network.
- 70Check the firmware version.
- 71"Offline" appears on the Status Monitor. (Windows)
- 72Open the Control Panel (For Windows)
- 73What is the difference between the toner cartridge and the drum unit?
- 74In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 75I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 76A security warning appears when accessing Web Based Management via HTTPS.
- 77I cannot print full-page photos or images using Email Print.
- 78I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 79When I print images, the quality is not good (Linux)
- 80The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 81Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 82Large characters are printed incorrectly. (Linux)
- 83The driver installation finished successfully but I cannot print. (Linux)
- 84Wireless setup is requesting a WPS PIN to complete the setup
- 85I am unable to print from a client PC to a printer on a print server. (Linux)
- 86To install the printer driver easily using a tool. (Linux)
- 87(Video) Paper is Jammed in the Output Paper Tray
- 88Wrong Toner or Wrong Toner Cartridge
- 89Update the Driver or Firmware for your Brother machine
- 90I cannot print on a wireless (Wi-Fi) network (Windows)
- 91After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
- 92Access Web Based Management *
- 93Reset the Drum Counter *
- 94Delete print jobs from the print queue.
- 95The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 96I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 97Print the WLAN Report *
- 98No Toner
- 99Cannot Detect
- 100Clean the Drum Unit *