FAQs & Troubleshooting
![]() |
Latest |
206 Results
- 5124/10/2022Install a Certificate on Your Brother Machine
- 5220/10/2022How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 5327/09/2022The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 5430/08/2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 5516/08/2022Print as a Booklet Automatically (Windows)
- 5609/08/2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 5728/07/2022Update the Driver or Firmware for your Brother machine
- 5819/07/2022I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 5930/06/2022Check the Node Name of the Brother machine
- 6023/06/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 6120/06/2022Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 6220/06/2022Access Web Based Management
- 6316/06/2022Print the Network Configuration Report
- 6409/05/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 6514/04/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 6613/04/2022Uninstall the Brother Software and Drivers (Windows)
- 6701/04/2022Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 6824/03/2022I cannot find some option in the Printing preferences. (For Windows)
- 6924/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 7017/03/2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 7110/03/2022Drum !
- 7215/12/2021I cannot connect my machine to a Windows 11 computer via USB.
- 7315/11/2021I cannot install the Brother printer driver (macOS 10.15 or earlier)
- 7410/11/2021Open the Control Panel (For Windows)
- 7514/10/2021Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 7612/10/2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 7731/03/2021I cannot find some options in the Print dialog box (macOS 11 or later)
- 7819/03/2021I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 7902/03/2021The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 8008/01/2021How do I print since Google Cloud Print is discontinued?
- 8124/12/2020Printing/ Scanning with a mobile device
- 8214/09/2020What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 8316/07/2020Cannot print after a Windows 10 update (June 2020)
- 8416/07/2020Updating my machine's firmware using the "Firmware Update" menu or Brother iPrint&Scan results in an error.
- 8506/07/2020What driver package format is supported by my Linux distribution?
- 8626/06/2020Unpack your Brother machine and install the toner cartridge
- 8702/06/2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 8819/03/2020Check the remaining ink or toner level (Linux)
- 8926/12/2019Restrict computers that can access the Brother machine.
- 9025/12/2019Protect your Brother machine against unauthorised access over the network
- 9103/12/2019The downloaded driver's name is different from my machine's name. (Linux)
- 9203/12/2019The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 9327/11/2019My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 9430/10/2019Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 9530/10/2019Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 9629/10/2019Large characters are printed incorrectly. (Linux)
- 9729/10/2019The driver installation finished successfully but I cannot print. (Linux)
- 9823/10/2019To install the printer driver easily using a tool. (Linux)
- 9927/09/2019Install BRAdmin Professional 3
- 10025/07/2019Black lines down the page