FAQs & Troubleshooting
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111 Results
- 51Where can I find my Brother machine's serial number?
- 52Improve poor print quality.
- 53I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 54Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 55Check the Print Alignment from Your Brother Machine
- 56Remove Paper Scraps
- 57Install the Brother Mobile Connect application (for mobile device)
- 58Check the firmware version.
- 59Install the built-in drivers (For Windows 8 and Windows 10)
- 60Print the WLAN Report
- 61I cannot print from my computer via USB.
- 62I cannot connect my machine to a Windows 11 computer via USB.
- 63I cannot install Brother drivers on Debian 10 or later (Linux)
- 64Cannot print after a Windows 10 update (June 2020)
- 65Where can I download Brother iPrint&Scan application for Mac?
- 66To install the printer driver easily using a tool. (Linux)
- 67How Brother inkjet printers measure remaining page yields
- 68Enable the Brother machine's network interface.
- 69I cannot find some option in the Printing preferences. (For Windows)
- 70Download a file from the "Downloads" section and save it to Windows 8 computer.
- 71Open the Control Panel (For Windows)
- 72How to identify your Operating System (OS).
- 73Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 74Clean the Print Head from Your Brother Machine
- 75Cover is Open
- 76In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 77One or more of my colors are not printing (blank).
- 78I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 79I cannot install the driver when using the Driver Install Tool. (Linux)
- 80Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 81A security warning appears when accessing Web Based Management via HTTPS.
- 82Can I send a print job to multiple machine email addresses using Email Print?
- 83When I print images, the quality is not good (Linux)
- 84Large characters are printed incorrectly. (Linux)
- 85I get a TS error when trying to print on a wireless network.
- 86When I update the firmware, my machine's screen shows vertical bar or its LEDs indicate an error.
- 87What types of card can I use for card authentication in Secure Function Lock and for registration in Shortcut?
- 88Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 89Clean the Paper Pick-up Rollers for Paper Tray #2
- 90Clean the Paper Pick-up Rollers for Paper Tray #1
- 91Paper is Jammed in the Back of the Machine
- 92Uninstall the Brother Software and Drivers (Windows)
- 93When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 94What driver package format is supported by my Linux distribution?
- 95The downloaded driver's name is different from my machine's name. (Linux)
- 96Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 97The driver installation finished successfully but I cannot print. (Linux)
- 98I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 99I am unable to print from a client PC to a printer on a print server. (Linux)
- 100Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)