FAQs & Troubleshooting
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218 Results
- 51Adjust color settings by using the custom setting in the printer driver
- 52The printer status is Offline or Paused.
- 53I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 54How do I improve the color density? (Print Calibration)
- 55I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates that the IP address is not unique, or a document is printed out on a different machine.
- 56I cannot connect to the print server using my web browser. What should I do?
- 57Uninstall the drivers. (Mac OS X 10.5)
- 58"JAM REAR" error appears on the LCD. What should I do?
- 59Printouts have wrinkles.
- 60What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 61How do I factory reset the network settings?
- 62How do I install the Optional Tray Unit?
- 63Replace the toner cartridge
- 64Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 65How do I repack the printer?
- 66How do I adjust the print position of each color?
- 67I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 68I get a TS error when trying to print on a wireless network.
- 69Open the Status Monitor
- 70Download a file from the "Downloads" section and save it to Windows 8 computer.
- 71Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 72I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
- 73The paper is skewed when it's printed.
- 74Clear white lines or ribbing down the page on 2-sided(duplex) print.
- 75When I print from Adobe® PhotoShop® with the BR-Script Printer Driver, the dark colors in the document are printed in Black. What can I do?
- 76Is my Brother machine compatible with Windows Vista?
- 77The color of printouts are not what I expected.
- 78I want to use a different Port number other than 631 with Windows 2000/XP, Windows Vista and Windows Server 2003 IPP. What should I do?
- 79The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 80I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 81Printouts have a curl or wave.
- 82Spots are printed at 75mm.
- 83White lines or bands or ribbing across the page.
- 84Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 85I am unable to print from a client PC to a printer on a print server. (Linux)
- 86"Offline" appears on the Status Monitor.
- 87Open the Control Panel (For Windows)
- 88Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 89I cannot uninstall the printer driver using Printer Driver Uninstall Tool. (For Windows 7 users who use the printer driver with WSD connection only)
- 90How do I clear the message "Print Unable 32" from the LCD display?
- 91Uneven density appears periodically in the horizontal direction.
- 92Sometimes the wireless network connection is lost (disabled).
- 93When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 94Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 95How do I replace the Waste toner box?
- 96Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 97Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 98Colored lines across the page.
- 99Uninstall the printer drivers (For Windows)
- 100Colored streaks or bands down the page.