FAQs & Troubleshooting
![]() |
Latest |
215 Results
- 5102/06/2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 5203/12/2019The downloaded driver's name is different from my machine's name. (Linux)
- 5303/12/2019The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 5427/11/2019Print command (LPR) (Linux)
- 5527/11/2019My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 5615/11/2019Print command (cupswrapper) (Linux)
- 5730/10/2019Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 5830/10/2019Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 5929/10/2019Pre-Required Procedures (Linux)
- 6029/10/2019I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 6129/10/2019Large characters are printed incorrectly. (Linux)
- 6229/10/2019When printing with monochrome laser printer, the print position shifts. (Linux)
- 6329/10/2019The driver installation finished successfully but I cannot print. (Linux)
- 6423/10/2019To install the printer driver easily using a tool. (Linux)
- 6525/07/2019Black lines down the page
- 6627/06/2019Poor fixing
- 6725/06/2019What is the password for the print server when connected to a network? What is the user name and password for web browser access?
- 6812/06/2019Uninstall printer drivers (Linux)
- 6903/04/2019Important points you need to confirm before configuring your Brother machine for a wireless network.
- 7027/03/2019Check the firmware version.
- 7122/03/2019Protect your Brother machine against unauthorised access over the network
- 7207/03/2019What is Brother iPrint&Scan?
- 7329/01/2019I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 7428/01/2019I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 7524/01/2019I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 7624/01/2019All print jobs are aborted and nothing is printed. (Linux)
- 7724/01/2019I want to print using CUPS while keeping SELinux enabled. (Linux)
- 7824/01/2019I am unable to print from a client PC to a printer on a print server. (Linux)
- 7924/01/2019I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 8020/12/2018When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 8103/08/2018I cannot connect my machine to the wireless network (For Macintosh)
- 8203/08/2018I cannot connect my machine to the wireless network (For Windows)
- 8302/08/2018Print the WLAN report
- 8402/08/2018Configure the Brother machine for a wireless network using automatic wireless mode (Wi-Fi Protected Setup or AOSS™)
- 8523/07/2018Use the Network Connection Repair Tool (Windows)
- 8617/07/2018MANUAL FEED
- 8717/07/2018Print on labels and envelopes from the manual feed slot.
- 8817/07/2018White lines across the page
- 8913/07/2018Hollow print
- 9027/10/2017The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 9107/04/2017I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 9229/03/2017Use the Universal Printer Driver for PCL
- 9317/08/2016Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 9417/08/2016Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 9517/08/2016Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 9613/06/2016Cooling Down (COOLING DOWN)
- 9725/03/2016A message appears informing to "The optical photoconductor needs to be replaced./ The paper tray is almost empty. " on my Macintosh.
- 9825/03/2016Windows 10 Support Information
- 9925/03/2016Possible solutions for print quality issues
- 10025/03/2016My Brother machine cannot be used after the access point/router is replaced or the settings are changed