FAQs & Troubleshooting
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150 Results
- 51I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images are jagged.
- 52Black toner marks appear across the page.
- 53White lines appears down the page.
- 54Printouts are with gray background.
- 55I'm using Mac OS® X and the Brother machine does not appear in the Print Center or Printer Setup Utility. What can I do?
- 56I cannot install Brother drivers on Debian 10 or later (Linux)
- 57I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 58I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 59Protect your Brother machine against unauthorised access over the network
- 60Windows 7 Support Information
- 61The Toner LED is still on or flashing after replacing the toner cartridge, or the status monitor continues to display the message "Toner Low" or "Toner Life End".
- 62"No response" error message appears, when updating the firmware. What should I do?
- 63What is a "Generic PCL Driver"?
- 64Printouts have toner specks.
- 65Can I print using the IPP protocol on Windows XP?
- 66White spots appear in areas of dense black printing.
- 67Output sheets are completely black.
- 68The driver installation finished successfully but I cannot print. (Linux)
- 69I want to print using CUPS while keeping SELinux enabled. (Linux)
- 70Windows 10 Support Information
- 71A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 72The printer does not feed paper from the manual feed slot.
- 73When I print, marks or stains appears on the left, right or both sides of the page. The mark consistently repeats vertically down the printed page. What is the cause of this problem? How can I fix this problem?
- 74White spots on black text and graphics or black spots appear at 75 mm (3.0 in.) intervals.
- 75What do the LED indications mean?
- 76Replace the drum unit.
- 77I cannot install the driver when using the Driver Install Tool. (Linux)
- 78I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 79Cannot print after a Windows 10 update (June 2020)
- 80My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 81Print command (LPR) (Linux)
- 82I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 83I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 84Uninstall printer drivers (Linux)
- 85Pre-Required Procedures (Linux)
- 86Check the firmware version.
- 87Install the built-in drivers (For Windows 8 and Windows 10)
- 88I cannot print from my computer via USB.
- 89I cannot print from my computer via network. (For Windows)
- 90I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 91I cannot update the firmware.
- 92When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
- 93How can I install the Web BRAdmin on Windows Server 2003?
- 94How do I print envelopes from the manual feed slot using WordPerfect® 9, 10 or 11 for Windows®?
- 95How do I print a list of the internal fonts?
- 96When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 97After I installed Sun JavaVM, some applications will not work correctly.
- 98How do I print a Test page?
- 99Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 100Printouts have a curl or wave.