FAQs & Troubleshooting
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- 51How do I print on labels, transparencies etc?
- 52I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 53The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 54An error message "MEMORY FULL" appears on the printer LCD.
- 55Printouts have a curl or wave.
- 56Printouts have wrinkles or creases.
- 57What can happen if the wrong paper is used in your machine.
- 58What is the printable area per page?
- 59I cannot install the driver when using the Driver Install Tool. (Linux)
- 60All print jobs are aborted and nothing is printed. (Linux)
- 61What is the difference between the toner cartridge and the drum unit?
- 62What is the Network Shared printing?
- 63NO PAPER XXXX (XXXX means "TRAY1"/"TRAY2" or "MP( Multi-purpose) TRAY" etc")
- 64SIZE ERROR DX
- 65DX LEVER ERROR
- 66How do I check the driver version in Windows® (PCL Printer Driver)?
- 67The print speed slows down.
- 68Why does the LCD of my machine display "CHANGE DRUM SOON"?
- 69Uninstall the drivers. (Mac OS X 10.5)
- 70The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 71I'm using Mac OS® X and the Brother machine does not appear in the Print Center or Printer Setup Utility. What can I do?
- 72Uninstall the printer drivers (For Windows)
- 73How do I print a network configuration page?
- 74I cannot install Brother drivers on Debian 10 or later (Linux)
- 75Large characters are printed incorrectly. (Linux)
- 76I want to print using CUPS while keeping SELinux enabled. (Linux)
- 77NO DX TRAY
- 78TONER EMPTY
- 79TONER LOW
- 80What kind of labels and transparencies can I use?
- 81My Brother machine misfeeds paper.
- 82How can I install the Web BRAdmin on Windows Server 2003?
- 83In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 84JAM REAR
- 85Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 86What kind of paper can I use?
- 87JAM TRAY 1
- 88JAM MP TRAY
- 89I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 90White lines appear across the page.
- 91I still see the "Toner Empty" message on the LCD even after replacing the toner cartridge.
- 92Can I use non-Brother or third party supplies with the Brother machine?
- 93Replace the drum unit.
- 94Use the "Booklet Printing" feature.
- 95Print command (LPR) (Linux)
- 96I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 97I am unable to print from a client PC to a printer on a print server. (Linux)
- 98When printing with monochrome laser printer, the print position shifts. (Linux)
- 99I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 100I cannot print from my computer via network. (For Macintosh)