FAQs & Troubleshooting
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Latest |
142 Results
- 5124/09/2021"The SSID and Network Key are incorrect." message appears on the LCD. What does it mean?
- 5224/09/2021"Set the clock." message appears on the LCD. What does it mean?
- 5314/09/2021"Cannot recognize the data for the selected pattern. The data may be corrupted. Please turn off the power and turn on again." message appears on the LCD. What does it mean?
- 5414/09/2021"Pattern extends to the outside of embroidery frame. Add no additional characters." message appears on the LCD. What does it mean?
- 5514/09/2021"Pattern extends to the outside of embroidery frame. This function cannot be used at this time." message appears on the LCD. What does it mean?
- 5608/09/2021"The wireless setting is not activated." message appears on the LCD. What does it mean?
- 5708/09/2021"The machine is still trying to connect to your wireless network." message appears on the LCD. What does it mean?
- 5805/07/2021How do I attach or remove the embroidery frame?
- 5930/06/2021Tutorial videos on how to use My Stitch Monitor with the machine [Video instructions]
- 6005/03/2021How do I change the thread spool easily?
- 6105/03/2021"Includes a special pattern that cannot be saved to external memory. Save the pattern in the machine’s memory." message appears on the LCD. What does it mean?
- 6205/03/2021"Cannot connect to the PC. Please check the network connection." message appears on the LCD. What does it mean?
- 6305/03/2021"Can't use this key during camera mode." message appears on the LCD. What does it mean?
- 6405/03/2021How do I check the thread tension ?
- 6505/03/2021"Wiper error." message appears on the LCD. What does it mean and how do I clear it?
- 6605/03/2021"USB media is not loaded. Load USB media." message appears on the LCD. What does it mean?
- 6705/03/2021"Trimming sensor error." message appears on the LCD. What does it mean?
- 6805/03/2021"OK to separate the combined border pattern?" message appears on the LCD. What does it mean?
- 6905/03/2021"Change to a larger embroidery frame." message appears on the LCD. What does it mean?
- 7005/03/2021Embroidery Data Precautions (About the types of embroidery data that can be used.)
- 7105/03/2021Maintenance (Cleaning around the needle plate)
- 7205/03/2021"Not enough space. Delete some patterns or use a different USB media." message appears on the LCD. What does it mean?
- 7305/03/2021How do I thread the machine? (Threading the upper thread)
- 7403/02/2021The monitoring app on the smart device receives the notification items I do not need.
- 7503/02/2021The App shows the message "Settings screen".
- 7603/02/2021The App shows the message "No Supported Machines Found".
- 7730/10/2020How to use the magnetic sash frame (PRMS360 / PRMS360AP) [Video instructions]
- 7823/09/2020How to assemble the Dedicated Stand. (Optional accessory : PRNSTD) [Video instructions]
- 7902/08/2020How do I install the bobbin wound with thread?
- 8002/08/2020"Check upper and bobbin thread." message appears on the LCD. What does it mean?
- 8102/08/2020"Can not find the positioning mark, please set the frame to the previous position." message appears on the LCD. What does it mean?
- 8202/08/2020"Cannot communicate between PC and machine. Please check the USB cable connections to run the Link application." message appears on the LCD. What does it mean?
- 8302/08/2020"The pattern extends out of the pattern area. Change position of the pattern and scan the new area." message appears on the LCD. What does it mean?
- 8402/08/2020"Remove the embroidery positioning mark." message appears on the LCD. What does it mean?
- 8502/08/2020"OK to recall and resume previous memory?" message appears on the LCD. What does it mean?
- 8602/08/2020"Impossible to set the start & the end points." message appears on the LCD. What does it mean?
- 8702/08/2020"Cannot recognize the embroidery positioning mark." message appears on the LCD. What does it mean?
- 8802/08/2020"Please set up the "Thread antenna"" message appears on the LCD. What does it mean?
- 8902/08/2020"Go to Embroidering Screen and press the unlock key." message appears on the LCD. What does it mean?
- 9002/08/2020"This pattern cannot combine." message appears on the LCD. What does it mean?
- 9102/08/2020"This pattern cannot be used." message appears on the LCD. What does it mean?
- 9202/08/2020"This pattern cannot be used since it exceeds the data capacity." message appears on the LCD. What does it mean?
- 9302/08/2020"OK to revert to previous color changes?" message appears on the LCD. What does it mean?
- 9402/08/2020"Needle threader is in threading position." message appears on the LCD. What does it mean?
- 9502/08/2020"Picker error" message appears on the LCD. What does it mean?
- 9602/08/2020"Needle threader error" message appears on the LCD. What does it mean?
- 9702/08/2020"Needle bar case home position error." message appears on the LCD. What does it mean?
- 9802/08/2020"Stop while needle bar case transferring." message appears on the LCD. What does it mean?
- 9902/08/2020"Needle case motor has been locked." message appears on the LCD. What does it mean?
- 10002/08/2020"Needle bar case position error" message appears on the LCD. What does it mean?