FAQs & Troubleshooting
Latest |
188 Results
- 5113/12/2022How to identify your Operating System (OS).
- 5220/10/2022How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 5313/10/2022Print the Network Configuration Report
- 5411/10/2022Access Web Based Management
- 5527/09/2022The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 5626/09/2022When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
- 5730/08/2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 5829/08/2022The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 5922/08/2022Configure the Scan to Email Feature (Linux)
- 6009/08/2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 6128/07/2022Update the Driver or Firmware for your Brother machine
- 6226/07/2022Configure and use the Scan Key Tool (Linux)
- 6323/06/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 6430/05/2022What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 6509/05/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 6620/04/2022Uninstall the Brother Software and Drivers (Windows)
- 6714/04/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 6811/04/2022Wireless setup is requesting a WPS PIN to complete the setup
- 6911/04/2022My Brother machine could not be found over the network when I installed drivers on my computer.
- 7007/04/2022How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 7101/04/2022Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 7224/03/2022I cannot find some option in the Printing preferences. (For Windows)
- 7324/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 7417/03/2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 7515/12/2021I cannot connect my machine to a Windows 11 computer via USB.
- 7610/11/2021Open the Control Panel (For Windows)
- 7712/10/2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 7829/07/2021I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 7922/03/2021Low Temperature
- 8019/03/2021I get a TS error when trying to print on a wireless network.
- 8119/03/2021I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 8218/02/2021Set up your Brother machine on a wireless network (Windows/macOS)
- 8316/02/2021I cannot print full-page photos or images using Email Print.
- 8426/01/2021Can I send a print job to multiple machine email addresses using Email Print?
- 8528/12/2020Enter Text on Your Brother Machine.
- 8624/12/2020Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 8728/10/2020Paper is Jammed Inside and in the Multi-purpose Tray (Paper Jam/Jam E Inside/MP)
- 8828/10/2020Other Problems
- 8928/10/2020Change the Print Options to Improve Your Print Results
- 9028/10/2020Check the Print Alignment from Your Brother Machine
- 9128/10/2020Check the Print Quality
- 9228/10/2020Clean the Base Pad
- 9328/10/2020Load Documents on the Scanner Glass
- 9428/10/2020Remove Paper Scraps Jammed in the ADF
- 9528/10/2020Document is Jammed inside the ADF Unit
- 9628/10/2020Document is Jammed in the Top of the ADF Unit
- 9728/10/2020Scan to an Editable Text File Using OCR
- 9828/10/2020Set the Machine to Power Off Automatically
- 9928/10/2020Copy an ID Card
- 10028/10/2020Reduce Printing Noise